John Pellerito
Newport Beach,CA
Summary
Self motivated and accomplished Sales & Website Manager offering 6+ years of experience developing and maximizing product output and sales. Attained great success in the retail/manufacturing industry by staying diligent in building and retaining accounts by providing marketing support, attentive customer service to drive sales. Versed in website management, digital marketing, and brand management.
Overview
10
10
years of professional experience
Work History
Account Sales Manager
Stay Covered
03.2018 - Current
- leading watersports equipment manufacturer In the US- Company brand & White/Private Label Manufacturing
- Accessories, hardware, and clothing.
- Promoted March 2020 from Territory Representative to Sales Manager of California account base. 50+ accounts stateside
- Inside/outside sales -Successfully added and retained dozens of new retail accounts in assigned territory and beyond.
- Partial International accounts managed. 6+ added and maintained Sales calls to prospected accounts/distributors.
- Retail location calls via visits/phone to purchasing departments & management teams.
- Retail Merchandising in-store, online, graphic creation, promotional sales content.
- Gauge, Track, and project quarterly sales goals & inventory for sell-through.
- Order fulfillment
- Private label/project coordination with clients
- Established protocols to use for inventory control and management, streamlining internal processes.
- Maintaining inbound/outbound order processing and routing
- International shipping logistics. DHL & XPO services
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Experience with establishing, developing, and maintaining positive business relationships
- Managed accounts to retain existing relationships and grow share of the business.
- Accounts payable
- E-commerce website management
- Implement and maintain current Digital Marketing outlets: Site & Google analytics, Social, paid search ads.
- Sought out, planned, and Attended industry events and trade shows for networking of market.
Sales Representative
Lost Clothing
05.2023 - Current
- LA/OC North Sales Representative
- Outside/Inside sales
- Clothing line sample showings
- Spring/Summer/Fall/Holiday
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Sales Representative
Freestyle Watches
03.2019 - 06.2021
- LA/OC Territory Sales Representative
- Managed 30+ customer accounts to secure customer satisfaction and repeat business.
- Fostered lasting relationships with wholesale clients through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Generated new leads through networking and attending industry events.
- Promoted available products and services to customers during service, account management, and order calls.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages, and product returns.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Developed and maintained comprehensive understanding of products, services, and competitors to enhance sales presentations
- Worked with sales team/regional sales manager to collaboratively reach targets with company marketing in mind
Sales Representative
O'Neill Clothing
03.2019 - 06.2020
- O'Neill Clothing and athletic line LA/OC Territory -Inside/outside sales
- Maintained relationship with store buyers and managers to ensure movement of products
- Inspected merchandise for quality and arranged proper display location on floor.
- Count and fill retail product allotment servicing
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to determine best placement for merchandise displays.
- Organized store merchandise racks by size, style, and color.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Track and maintain order fulfillment for account with sales team.
- Assess local trends in market and relay to store and marketing teams
- Generated new leads through networking and attending industry events.
- Created timely and accurate reports, internal documents and client deliverables.
Guest Services Associate
Hyatt Regency Huntington Beach
01.2016 - 03.2019
- Learned internal booking systems and related service role duties to provide skilled team backup in handling customer demands.
- Provided guest relations, schedule development, data management, and payment processing.
- VIP guest advocate: Prepare and prep for VIP guests ahead and during their stay. Informed other colleagues of VIP file with guest needs
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Confirmed arrival and departure times for guests.
- Performed concierge services for guests.
- Greeted guests upon arrival, offered assistance and answered questions to build rapport and retention.
- Working in liaison between guests and other service teams
- Offer and set in place guest needs/activities like transportation, spa amenities, dinner reservations, etc.
- Maintained working knowledge of nightlife, local dining establishments, and tourism activities to share with hotel guests.
Sales Representative
Andersen Windows/Doors
01.2014 - 01.2015
- Cold call sales
- Warm leads
- Door to door sales
- Facilitated appointments to households
- Product showing -Produce on campaign and angle of sales
- Pitch services to applicable client, rundown on process and procedure
- Produced warm appointment leads for extended sales team
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used customer insights to develop innovative sales strategies to increase sales.
Education
Associates Degree - Business, Computer Tech
Orange Coast Community College
Costa Mesa, CA05.2016
High School Diploma -
Huntington Beach Union High School
Huntington Beach, CA06.2013
Skills
- Outgoing entrepreneurial spirit
- Client Management
- Exceptional Customer Service
- Analytical & Critical Thinking
- Inventory and Supply Logistics
- Merchandising
- Website management
- Computer tech programs
- Knowledge of Manufacturing and selling products & services
- Brand management
- Effective Customer Communication
- Account Servicing & auditing
- Digital Marketing
Timeline
Sales Representative
Lost Clothing
05.2023 - Current
Sales Representative
O'Neill Clothing
03.2019 - 06.2020
Sales Representative
Freestyle Watches
03.2019 - 06.2021
Account Sales Manager
Stay Covered
03.2018 - Current
Guest Services Associate
Hyatt Regency Huntington Beach
01.2016 - 03.2019
Sales Representative
Andersen Windows/Doors
01.2014 - 01.2015
Associates Degree - Business, Computer Tech
Orange Coast Community College
High School Diploma -
Huntington Beach Union High School