Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Phillinger Jr

Derry,NH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated Shaws professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Evening Manager

Shaws And Star Market
2023.04 - Current
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Trained and mentored new and existing staff to achieve best practices.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Pharmacy Technician

Shaws And Star Market
2022.08 - 2023.04
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Customer Service Representative

Shaws And Star Market
2020.02 - 2022.08
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Cashier

Shaws And Star Market
2019.08 - 2020.02
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Pinkerton Academy
Derry, NH
06.2021

Skills

  • Production Preparation
  • Conflict Resolution
  • Guest Assistance
  • Clear and Professional Communication
  • Overseeing Employees
  • Customer Service

Timeline

Evening Manager

Shaws And Star Market
2023.04 - Current

Pharmacy Technician

Shaws And Star Market
2022.08 - 2023.04

Customer Service Representative

Shaws And Star Market
2020.02 - 2022.08

Cashier

Shaws And Star Market
2019.08 - 2020.02

High School Diploma -

Pinkerton Academy
John Phillinger Jr