John Phipps
Cahokia Heights
Summary
Results-driven leader with extensive experience in retail and education. Expertise in cash management, team training, and developing strategic plans, dedicated to improving performance and fostering collaboration among team members.
Overview
13
13
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Educational Staffing
Maryland Heights, MO
11.2024 - Current
- Delivered engaging instruction across diverse K-12 subjects to maintain educational continuity.
- Adapted lesson plans to accommodate varying student needs and learning styles effectively.
- Collaborated with permanent teachers to create a positive and productive classroom environment.
- Implemented classroom management techniques to foster respect and enhance student behavior.
- Developed individualized education plans (IEPs) to accommodate diverse learning needs.
- Trained and mentored fellow substitutes on effective teaching practices and classroom protocols.
Store Manager
Caseys General Stores Inc
Glen Carbon, IL
08.2023 - 11.2024
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Developed and implemented sales strategies, enhancing customer engagement and retention.
- Trained and mentored team members, fostering a collaborative work environment.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Assistant Store Manager
Dominos's Pizza
Belleville, IL
09.2020 - 09.2023
- Enhanced customer service protocols resulting in improved feedback ratings from patrons.
- Managed cash handling procedures ensuring accuracy in financial transactions and reporting.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Store Manager
Pizzahut
Belleville, IL
01.2017 - 09.2020
- Supervised daily operations to enhance team performance and customer satisfaction.
- Coordinated with suppliers to ensure timely delivery of quality ingredients and materials.
- Led team meetings to communicate goals, address challenges, and celebrate achievements.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Analyzed sales reports to identify trends and inform strategic decisions for promotions.
Team Lead
Walmart
Saint Louis Missouri
10.2016 - 09.2018
- Led cross-functional teams to enhance operational efficiency and streamline workflow processes.
- Implemented training programs for staff, improving team performance and fostering skill development.
- Oversaw inventory management, ensuring timely restocking and minimizing discrepancies.
- Developed strategic plans that aligned with corporate goals, driving departmental success and productivity.
Shift Leader
Mcdonalds, RHC Management
Caseyville, IL
02.2013 - 10.2016
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Education
Associate of Science - Information Technology
DeVry University
Lisle, IL06.2025
Skills
- Multitasking and organization
- Customer relations
- Problem-solving
- Inventory management
- Cash management
- Shift scheduling
Accomplishments
- Achieved the 65 national store ranking within 4 months.
- Exceeded monthly store sales goals 9 months in a row.
- Managed a store that exceeded company expectations in every category during the 2nd and 3rd quarter.
Timeline
Substitute Teacher, K-12
Kelly Educational Staffing
11.2024 - Current
Store Manager
Caseys General Stores Inc
08.2023 - 11.2024
Assistant Store Manager
Dominos's Pizza
09.2020 - 09.2023
Assistant Store Manager
Pizzahut
01.2017 - 09.2020
Team Lead
Walmart
10.2016 - 09.2018
Shift Leader
Mcdonalds, RHC Management
02.2013 - 10.2016
Associate of Science - Information Technology
DeVry University