John Pitocco
Wading River,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2025
2025
years of professional experience
Work History
Stonybrook Veterans Home
- Positive behavioral intervention for individuals with PTSD, Anxiety, or Anger issues
- Individual mental health for all individuals
- Crisis management
- Performed duties delegated by supervisor
- Helps individuals through coaching methods
Customer Advisor, maintenance
PLANET FITNESS
07.2017
- Maintains a healthy environment for gym patrons and employees
- Maintains use of mechanical equipment
- Maintains customer satisfaction through communication
- Successful training rate
Self Direction Support Broker
SPIRITUAL JOURNEYS
04.2023 - Current
- Helps individuals with special needs with daily life
- Help individuals find Careers
- Helps individuals with Staff Action Plans, Housing, and Monetary goals
- Helps individuals find staff
- Trains staff and works with a team to find the best plan of action for each individual
Personal Development Coach
SPIRITUAL JOURNEYS
12.2012 - Current
- Stress Management Classes/applications
- Teaches students and clients about physical, mental, and spiritual importance
- Maintains integrity, honor, and civility while coaching individuals
- Maintains student and client respect through communication
- Successful training rate
- Organizational skills involving files and paperwork
Customer Advisor Specialist
PETCO
03.2008 - 08.2013
- Skills in Customer Service, product knowledge, quality focus, problem-solving, marketing knowledge, document skills, listening, phone skills, resolving conflict analyzing information, multi-tasking
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution
Education
Master of Science - Psychology
University of Phoenix
4035 South Riverpoint Parkway Phoenix, AZ 85040-0702.2023
Bachelor of Arts - Psychology
University of Arizona Global Campus
180 South Arizona Avenue, Suite #301 Chandler, AZ 05.2021
Skills
- Facilitation Techniques
- Organizational Development
- Problem-Solving
- Customer-Oriented
- Project Management
- Project Coordination
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Decision-Making
- Relationship Building
- Documentation and Recordkeeping
- Team building
- Leadership Development
- Coaching and Development
- Self Motivation
- Interpersonal Communication
Languages
Spanish
Limited Working
Timeline
Self Direction Support Broker
SPIRITUAL JOURNEYS
04.2023 - Current
Customer Advisor, maintenance
PLANET FITNESS
07.2017
Personal Development Coach
SPIRITUAL JOURNEYS
12.2012 - Current
Customer Advisor Specialist
PETCO
03.2008 - 08.2013
Stonybrook Veterans Home
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Psychology
University of Arizona Global Campus