John Pivas
La Grange Park ,IL
Summary
Proactive manager with a talent for analytical problem-solving and team motivation. Strong background in customer relations and relationship-building, leading to improved employee engagement and performance. Dedicated to applying sound judgment and decision-making skills to achieve positive outcomes for the organization.
Overview
29
29
years of professional experience
Work History
Key Holder
UNTUCKit
10.2023 - 05.2025
- Assisted in store operations by counting cash drawers, reviewing equipment management, and supervision.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Developed and maintained strong relationships with customers to establish rapport and build trust.
- Increased sales by providing exceptional customer service and product knowledge.
- Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
Store Manager
Walgreens
04.1996 - 10.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor Of Applied Science - Business Management
Northern Illinois University
Dekalb, IL05.1996
Skills
- Client engagement strategies
- Forecasting sales outcomes
- Team dynamics and leadership
- Inventory control
Timeline
Key Holder
UNTUCKit
10.2023 - 05.2025
Store Manager
Walgreens
04.1996 - 10.2022
Bachelor Of Applied Science - Business Management
Northern Illinois University
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