JOHN P. JENKINS
Moweaqua,Illinois
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Oven Tender and Delivery Driver
Monical’s Pizza
Decatur, USA
07.2021 - Current
- Since poor customer service will cost the company repeat customers, I strive for operational excellence by cooking pizzas to perfection to help maintain a high level of customer satisfaction
- During peak demand, I cook the pizzas with velocity, while maintaining quality, to ensure timely delivery to customers
- I have experienced and handled customer complaints regarding quality or speed of pizza delivery
AGCO GSI LLC
Assumption, USA
08.2022 - 05.2023
- To maintain the satisfaction of the production line workers, I ensured that the correct parts were pulled from inventory and delivered in time to maintain the operational excellence of producing grain bin dryers for eventual delivery to agricultural customers across the country
- I worked in a team environment with other students from my high school
Crew Member
McDonalds
Pana, USA
08.2020 - 10.2021
- I provided excellent customer service by ensuring orders were correctly entered into the computer system
- I communicated any delays in food delivery to the customers to keep them informed
Education
Richland Community College
12.2024
Business Management -
Millikin University
05.2024
High School Diploma -
Central A&M High School
05.2023
Business Administration -
University of Illinois at Springfield
Skills
- Customer service
- Effective communication
- Quality management
- Problem solving
- Inventory management
- Time management
- Operational excellence
- Team building
Highlights Of Achievements
Business Administration/Management, 3.8
Affiliations
- Volunteered for one week in June of 2023 in Savannah, Georgia with a local youth group in my area. Worked in a team environment to complete various project such as sorting food can for a local food pantry distribution center, performed yard work and painting for a school for abused girls, performed cleaning of a Salvation Army that served as a daycare center.
Accomplishments
- Member of Phi Theta Kappa Honor Society
Timeline
AGCO GSI LLC
08.2022 - 05.2023
Oven Tender and Delivery Driver
Monical’s Pizza
07.2021 - Current
Crew Member
McDonalds
08.2020 - 10.2021
Richland Community College
Business Management -
Millikin University
High School Diploma -
Central A&M High School
Business Administration -
University of Illinois at Springfield
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