Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John P Nemeth

Summary

Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Sr. Analyst Product Marketing Group Manager III

Stanley Black & Decker
08.2011 - Current
  • Able to simplify & distill multiple data types/sources into concise, relevant, & compelling insights into a specific business recommendation
  • Exceptional storytelling and communication abilities, encompassing strong visual design sense, proficient written communication, and effective presentation skills, essential for new business development and securing funding from corporate stakeholders
  • Define strategies and initiatives that drive SBD revenue and market share in the many outdoor power equipment categories including blades, belts, spindles, engine parts, tires for several brands including CRAFTSMAN, CUB CADET, TROY-BILT, DEWALT, ARNOLD, POWERMORE and POWER CARE packaged parts
  • Supported senior management by identifying key issues, evaluating options, and developing action plans, providing rigorous, fact-based recommendations
  • Creative: Able to think 'outside the box' and go outside of job description to get things done
  • Collaborate cross-functionally from Engineering to Operations, Marketing, and Sales, while managing opportunities and working closely with both client-facing and development teams to deliver quality products
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

National Retail Service & Sales Manager

MTD Products Inc.
11.2006 - 08.2011
  • Responsible for building the service support for mass retail customers and independent dealer customers
  • Fully integrating all product lines into accounts focusing on Adding Value supporting our Core Sales Philosophy

National Call Center Manager

MTD Products Inc.
12.2002 - 10.2006
  • Maintain high levels of performance for customer service metrics including: call answer rate, call quality, customer service ratings, order accuracy
  • Maintain proper employment levels through selecting, interviewing, and training of personnel; conduct performance management activities within each assigned area of responsibility

Lead Technical Customer Service/IS Help

MTD Products Inc.
08.1998 - 12.2002
  • Sold outdoor power equipment parts, accessories, and whole goods to consumers over the telephone

Education

MBA - Master of Business Administration

Case Western Reserve (Weatherhead School)
Cleveland, OH
05.2007

Bachelor of Business Administration - Marketing, Information Systems

Kent State University
Kent, Ohio
12.1996

Skills

  • Client management
  • Portfolio valuation
  • Competitive analysis
  • Cost-benefit analysis

Certification

  • Certified Product Marketing Manager (CPMM)
  • Optimal Product Process Certification
  • Win-Win Negotiation Certification

Timeline

Sr. Analyst Product Marketing Group Manager III

Stanley Black & Decker
08.2011 - Current

National Retail Service & Sales Manager

MTD Products Inc.
11.2006 - 08.2011

National Call Center Manager

MTD Products Inc.
12.2002 - 10.2006

Lead Technical Customer Service/IS Help

MTD Products Inc.
08.1998 - 12.2002

Bachelor of Business Administration - Marketing, Information Systems

Kent State University

MBA - Master of Business Administration

Case Western Reserve (Weatherhead School)
John P Nemeth