Summary
Overview
Work History
Education
Skills
Certification
Timeline
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John Ponce de Leon

Manassas,VA

Summary

Dynamic and results-oriented professional with a proven track record at AWS, adept in troubleshooting and network troubleshooting. Excellently managed projects to exceed deadlines, showcasing strong problem-solving and effective team collaboration skills. Achieved a 95% success rate in PC assembly, demonstrating computer hardware proficiency and a commitment to quality and customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Deploy Tech

AWS
10.2023 - Current
  • Proficiently patched fiber optics cables and conducted troubleshooting procedures to ensure optimal connectivity between devices, including cable and link configurations
  • Utilized specialized application to conduct comprehensive testing of link connections with fiber optic cables and effectively diagnosing and troubleshooting any encountered errors to resolve all issues

Substitute Teacher

Prince William County Public Schools
12.2022 - 10.2023
  • Applied effective communication and interpersonal skills to effectively engage with diverse groups of students, demonstrating the ability to explain complex concepts in a clear and relatable manner
  • Adapted quickly to changing classroom environments and curricula, highlighting the flexibility and the ability to learn new systems and processes efficiently
  • Utilized technology in the classroom, including interactive whiteboards, educational software, and online resources, to enhance learning experiences and engage students in the digital age

Subcontractor

Wire Wizards Inc.
Fredericksburg, VA
07.2021 - 08.2023
  • Company Overview: Fredericksburg, VA
  • Utilized technical expertise to install and maintain underground fiber optic cables, ensuring reliable and high-speed connectivity for clients
  • Implemented rigorous quality control measures during cable installation, including testing and troubleshooting to ensure optimal performance and minimize downtime
  • Efficiently manage project timelines and resources, optimizing productivity and meeting or exceeding project deadlines
  • Fredericksburg, VA

Volunteer

Students Working to Advance Technology
08.2014 - 06.2018
  • Successfully volunteered in building and testing PCs, demonstrating a high success rate of 95% in assembling and troubleshooting computer hardware components
  • Proficient in installing and configuring Windows 10 operating systems, ensuring proper system functionality and compatibility with various hardware configurations
  • Developed strong troubleshooting skills by diagnosing and resolving hardware and software issues during PC assembly and installation processes
  • Demonstrated attention to detail in cable management, ensuring neat and organized PC setups for optimal airflow and system performance

Education

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
01-2025

Associate of Applied Science - Cloud Computing Specialist

Northern Virginia Community College
08-2024

Skills

  • Troubleshooting
  • Operating Systems
  • Effective Team Collaboration
  • Problem solving
  • Computer Hardware Proficiency
  • Network troubleshooting
  • Timelines
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Networking basics

Certification

  • CompTIA A+, 04/01/23-11/15/27
  • AWS-Fiber-Optic Splicing-Certificate, 05/01/23
  • CompTIA Security+, 11/15/24 - 11/15/27

Timeline

Deploy Tech

AWS
10.2023 - Current

Substitute Teacher

Prince William County Public Schools
12.2022 - 10.2023

Subcontractor

Wire Wizards Inc.
07.2021 - 08.2023

Volunteer

Students Working to Advance Technology
08.2014 - 06.2018

Bachelor of Science - Information Technology

Western Governors University

Associate of Applied Science - Cloud Computing Specialist

Northern Virginia Community College

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John Ponce de Leon