John Popoca
Carrollton,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader/Customer Service
Schlotzsky's
06.2020 - Current
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Psychology
University of North Texas
Denton, TX07-2025
Skills
- Dependable and Responsible
- Complaint resolution
- Flexible and Adaptable
- Self-Motivated
- Cash handling
- Problem-solving abilities
- Microsoft Word
- Microsoft Excel
- Bilingual
- Organizational Skills
- Time Management
Certification
ServSafe
Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Leader/Customer Service
Schlotzsky's
06.2020 - Current
Psychology
University of North Texas
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