John Predovic
Greenbrier,TN
Summary
Dynamic professional specializing in inside sales support and technical troubleshooting, recognized for achieving a customer satisfaction rating exceeding 90%. Successfully executed strategies for automotive trade shows, boosting brand visibility and engagement. Known for effective communication and hands-on problem-solving in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Inside Sales Support Specialist
Advanced Plating
2025 - Current
- Managed high-volume inquiries from retail and wholesale clients through phone and email, ensuring effective communication and support.
- Resolved complex customer inquiries, achieving customer satisfaction rating exceeding 90 percent.
- Executed strategy for automotive trade shows, coordinating booth setup and live demonstrations to enhance brand visibility.
- Guided classic car restorers, hot rod builders, and motorcycle enthusiasts through electroplating process, optimizing turnaround times and finish options.
Vehicle Operations / Lead Technician
Service Master Restoration
2019 - 2025
- Oversaw routine maintenance, inspections, and repairs for vehicle fleet, ensuring safety, reliability, and regulatory compliance.
- Diagnosed mechanical and electrical issues with diagnostic tools and visual inspections, enabling accurate and timely repairs.
- Responded to residential water damage emergencies, including flooding, burst pipes, and sewage backups.
- Operated water extraction equipment, dehumidifiers, air movers, and other drying tools to restore properties.
- Maintained detailed job records, moisture readings, and restoration logs to support insurance claims and regulatory compliance.
Machinist - Tool and Die
GT Technologies
2015 - 2019
- Manufactured, repaired, and maintained precision tools, dies, jigs, and fixtures for production operations, ensuring optimal functionality and adherence to specifications.
- Operated manual and CNC machines (mills, lathes, grinders, EDM, etc.) to create and modify tooling parts, contributing to production efficiency and quality.
- Performed precision measurements using micrometers, calipers, and gauges to ensure tight tolerances and quality control.
- Skilled in manufacturing, repairing, and maintaining precision tools, dies, jigs, and fixtures used in production operations.
Education
Tool and Die -
Tennessee College of Applied Technology
Nashville, TN01-2014
High School Dipoloma -
Greenbrier High School
Greenbrier, TN01-2013
Skills
- Time management
- Customer relationship management
- Technical troubleshooting
- Conflict resolution
- Microsoft Office proficiency
- Interpersonal communication
- Collaboration skills
Timeline
Inside Sales Support Specialist
Advanced Plating
2025 - Current
Vehicle Operations / Lead Technician
Service Master Restoration
2019 - 2025
Machinist - Tool and Die
GT Technologies
2015 - 2019
Tool and Die -
Tennessee College of Applied Technology
High School Dipoloma -
Greenbrier High School