Tara Poli
Syracuse,NY
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Team Leader
The Hartford
Syracuse, NY
09.2016 - Current
- I've manged up to 7 adjusters handling multiple jurisdictions (NY, NJ, PA, DE & KY)
- While in the leadership role I've successfully developed two employees into the Team Leader position, 2 High Exposure Consultants and 5 Core adjustors into Intermediate handlers.
- Created and maintained relationships with high profile accounts/agents/brokers
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Conducted regular performance reviews to assess individual team member progress.
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Developed strategies for problem solving and conflict resolution among team members.
- Currently hold licenses in CT, DE, KY and RI
High Exposure Consultant
The Hartford
Syracuse, NY
07.2010 - 09.2016
- Investigate high complex claims to determine coverage/compensability
- Analyze the claims exposure, to plan the proper course of action and to recommend appropriate claim settlement
- Regular review of large indemnity claim files, including activity, communication, and plan of action/follow-up
- Settlement negotiations
Claim Plus Core & Senior Claim Handler
The Hartford
Syracuse , NY
2003 - 2010
Medical Billing Specialist
The Hartford
Syracuse , NY
2000 - 2003
Education
Workers Compensation Claims Law
American Educational Institute
03-2006
Associate of Arts -
Bryant And Stratton College
Syracuse, NY06-1997
Skills
- Coaching and Mentoring
- Teamwork and Collaboration
- Problem-Solving
- Transparency
- Communication
Timeline
Team Leader
The Hartford
09.2016 - Current
High Exposure Consultant
The Hartford
07.2010 - 09.2016
Claim Plus Core & Senior Claim Handler
The Hartford
2003 - 2010
Medical Billing Specialist
The Hartford
2000 - 2003
Workers Compensation Claims Law
American Educational Institute
Associate of Arts -
Bryant And Stratton College
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