John Querubin
Las Vegas,NV
Summary
Proactive and team-oriented professional with a strong background in customer service, particularly at Nike, excelled in customer engagement and product knowledge. Fluent in Tagalog, leveraged language skills to enhance customer experiences, significantly contributing to customer satisfaction and loyalty. Skilled in point of sale operations, consistently prioritized teamwork and collaboration to meet and exceed sales targets.
Overview
5
5
years of professional experience
Work History
Nike Retail Sales Associate
Nike
08.2022 - 10.2024
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cart Attendant
Sam's Club
06.2021 - 03.2022
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Cleared parking lot of litter and foreign debris.
Busser
Swish Japanese Hotpot
09.2019 - 11.2019
- Worked well in diverse team settings by partnering with others to complete tasks.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Bachelor of Science - Nursing
Nevada State University
Las Vegas, NV12-2026
High School Diploma -
Southwest Career And Technical Academy
Las Vegas, NV05-2021
Skills
- Customer assistance
- Product knowledge
- Customer engagement
- Fluent in Tagalog
- Point of sale operation
- Teamwork and collaboration
Timeline
Nike Retail Sales Associate
Nike
08.2022 - 10.2024
Cart Attendant
Sam's Club
06.2021 - 03.2022
Busser
Swish Japanese Hotpot
09.2019 - 11.2019
Bachelor of Science - Nursing
Nevada State University
High School Diploma -
Southwest Career And Technical Academy
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