David Villalta
Elizabethport,NJ
Summary
Exceeding 3+ years in customer service in retail and sales environments. While working with customers, I developed attributes to be positive, calm, and have open communication with customers in English and Spanish. I am highly-motivated and charismatic. With these attributes, I have learned to build relationships with customers, and creating a wonderful experience as well.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate /Retail Assistant Manager
T-Mobile
Elizabeth, NJ
03.2022 - Current
- Helping customers with finding the right product for their needs and offered suggestions for additional products that may be of interest to customers.
- Greeting customers and providing excellent customer service.
- Assistant Manager for 4 months.
- Took care of front and back end operations.
- Helped customers with escalation and questions about their bills.
Retail Associate
Nautica
Elizabeth, NJ
04.2019 - 07.2020
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Operated cash register to ring customers out.
Education
High School Diploma -
J Christian Bollwage Finance Academy
Elizabeth, NJ06-2021
Some College (No Degree) - Computer Science
Union County College
Cranford, NJSkills
- Customer Service
- Money Handling
- Store maintenance
- Product Knowledge
- Teamwork
- Customer Engagement
- Retail Sales
- Problem-Solving
- Customer Assistance
- Positive and professional
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Retail Sales Associate /Retail Assistant Manager
T-Mobile
03.2022 - Current
Retail Associate
Nautica
04.2019 - 07.2020
High School Diploma -
J Christian Bollwage Finance Academy
Some College (No Degree) - Computer Science
Union County College
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