Jeremy Angel

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Handled shipping/receiving of inventory.
• Inventory audits and entering in the system all p.o. numbers and returns. To keep the on hand product inventory correct. One reason was to keep the money correct. That way the company didn't loose money with over looked returns. It also help keep our P&L accurate so we knew where we could improve.
• Labeled inventory as it arrived and contacted customer to schedule install at there convenience and in a timely matter.
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• Organized racks and product to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built positive relationships with customers. We wanted to let them know that they were apart of the family we had built. They trusted us and that gave us repeat customers for life.
• Managed returns, exchanges and refunds in accordance with store policy.
• I handled all of my customers orders personally and also help Mr. Allgood with the bulk order. He strongly believed ha ing it in stock helped close the deal. When customers walk in, they came for a reason and it was our job to close the deal or they may look elsewhere. Making that connection is vital in sales.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Resolved staff member conflicts, actively listening to concerns and finding appropriate middle.

• As a Manager at Waffle House it's very demanding. It is literally your store. You manage all the money and bank drops. I had to place all the food and produce order without over or under ordering. I was in charge of keeping food cost down. All of the hiring and firing was on me. Our policy I liked 2 to hire and 3 to fire. You cut the grass, paint the parking lot and did the scheduling. Manager have to cook on first shift. We came back and the end of second shift to do a draw change. As most know it is a 24hr restaurant, so if 3rd shift ran out of something that weren't allowed in the commissary. I had to come back. Always on call. In just a year I was select as top three cleanest and best food cost store and recieved multiple plaques. They always took us out to eat and had us helped educate the other manager on how to improve. I was selected to a future business leader of America banquet suit and tie event in Atlanta. Where all the hire up are given presentation on who you are and what youve accomplished in life that makes you strive for greatness. It was roughly the top 50 Managers in the Company, but a great experience.