JOHN QUIROGA
South San Francisco,CA
Summary
Hardworking employee with customer service experience, polite and attentive, devoted to giving every customer a positive and memorable experience, always giving a respectful attitude to dealing with clients and colleagues. Background as Industrial Designer with a strong knowledge in resolution of issues. Skilled in computer programs either Design or Office's programs.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Instacart
South San Francisco, CA
03.2022 - Current
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Received daily delivery instructions and route assignments from dispatch.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Handled merchandise in accordance with product handling standards.
Office Assistant
Animal Health
Bucaramanga, Santander
01.2018 - 07.2019
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Answered phone calls and directed them to appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
Industrial Designer - Industrial Design
Universidad Industrial De Santander
Bucaramanga10-2018
Skills
- Data Entry
- Patience and Persistence
- Accuracy and Precision
- Deadline-oriented
- Customer Service
- Script Writing
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Delivery Driver
Instacart
03.2022 - Current
Office Assistant
Animal Health
01.2018 - 07.2019
Industrial Designer - Industrial Design
Universidad Industrial De Santander