JOHN RAMS NOBREGA
Monrovia,Ca.
Summary
To obtain a position that will utilize my proven skills in execution and leadership abilities to achieve the desired business objectives. Special skills and experience in the following areas: WSET Level II wine, Training and developing employees, Developing and creating strong relationships, Order Writing and Planning, Brand development, Employee development, Information Technology Support
Diligent Product Specialist with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
40
40
years of professional experience
1
1
Certification
Work History
CASHIER
- Excellent reputation with customers as a competent, knowledgeable, and helpful professional.
- Exceeded company standards of customer service measurement tests.
Account Manager
WINE WAREHOUSE
01.2004
- Satisfied customer needs and achieved business objectives by:
- Maintained relationships with clients and grew business activity through proactive efforts.
- Met and exceeded the client expectations.
- Increased revenues through innovative business solutions for clients.
Sales Representative
RNDC
Tustin, CA
03.2024 - 09.2025
- Engaged with clients to assess requirements and implement tailored service offerings.
- Executed daily sales tasks to enhance customer satisfaction through accurate order processing and timely responses to inquiries.
- Engaged with team members to optimize sales presentations, focusing on clarity and audience engagement strategies.
- Assisted in developing sales strategies to enhance product visibility and market penetration.
- Cultivated relationships with clients to understand needs and provide tailored solutions.
Brand Development Specialist
RNDC Brand Development Specialist
Tustin, CA
03.2022 - 03.2024
- Exceed standards set by RNDC and Brown Forman in executing Brown Forman priorities.
- Educated field personnel on Brown Forman priorities and current programming.
- Educated reps on Brown Forman products and continued training during the year to help them gain information to aid in making a better pitch by providing key information about current programs.
- Helped trouble shoot any issues that may have occurred in the field and problem solved the issue with the rep
- Coached Reps on how to improve field work and encourage them to ask questions to create a growth environment for them to continue their career path and development.
- Created relationships with key account personnel to ensure long term growth objectives.
- Developed relationships with DMs and Area Managers
- Expanded the Brown Forman footprint in my territory.
- Directed and assisted in successful corporate walks for the Brown Forman portfolio.
- Executed daily sales tasks, ensuring accurate processing of customer orders and inquiries.
- Collaborated with team members to refine sales presentations, improving clarity and engagement.
- Trained new staff on product knowledge and effective sales techniques for optimal performance.
Sales Representative
RNDC - Field Sales Rep/ Merchandiser Chain Division
Tustin Ca
12.2013 - 03.2022
- Performed above standards and expectations set forth by the company in executing programs and achieving goals.
- Performed District manager tasks such as, leading a team meeting, doing several weekly focuses, entering daily updates, and distributing out coupons to the entire team.
- Managed territory efficiently and maintained excellent customer rapport through continued relationship building.
- Developed long term relationships with customers to continue RNDC growth in the retail environment.
- Interacted with teammates to help provide support to accomplish goals set for the team.
- Grew account sales through merchandising and product support, tastings, to help spur knowledge and appreciation of our portfolio.
- Developed key relationships in high profile accounts to ensure the growth of the RNDC portfolio.
- Nominated for Rep of the year for 2015.
- District trainer
- Developed and implemented training programs to enhance staff skills and knowledge.
- Collaborated with cross-functional teams to identify and address developmental needs.
Assistant Manager
BEVERAGES & MORE
Pasadena Ca
10.2004 - 09.2013
- Consistently achieved store objectives for 5 years, while maintaining optimal store operations.
- Optimally managed inventories with a 89% turn rate to insure maximum sales
- Developed and trained staff to effectively achieve the highest customer service standards.
- Interacted with vendors to ensure proper inventory levels are maintained.
- Met and exceeded district management expectations for 5 consecutive years.
- Increased revenues through innovative business practices designed for the local market.
- Assisted in developing staff training programs to enhance customer service skills.
- Coordinated inventory management processes to ensure optimal stock levels and reduce waste.
Inventory Control Specialist
SAFEWAY INCORPORATED
01.1986 - 01.2004
- Responsible for controlling and managing inventory while maintaining in stock standards as set forth by the company.
- Maintained low out of stock levels while maximizing sales flows of products.
- Interacted with vendors to exceed expectations of customer satisfaction through proper product selections.
- Facilitate all merchandise sets to insure proper credit to store inventory.
Education
Bachelor of the Arts - Economics, Information Systems
California State University, Long Beach
Long Beach, CASkills
- Word, Excel, Powerpoint,
- Outlook
- Salesforce
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- AS400
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Rep of the Month 2017
Won Rep of the for my division
Languages
Spanish
Limited Working
Timeline
Sales Representative
RNDC
03.2024 - 09.2025
Brand Development Specialist
RNDC Brand Development Specialist
03.2022 - 03.2024
Sales Representative
RNDC - Field Sales Rep/ Merchandiser Chain Division
12.2013 - 03.2022
Assistant Manager
BEVERAGES & MORE
10.2004 - 09.2013
Account Manager
WINE WAREHOUSE
01.2004
Inventory Control Specialist
SAFEWAY INCORPORATED
01.1986 - 01.2004
CASHIER
Bachelor of the Arts - Economics, Information Systems
California State University, Long Beach