John Rangel
Hinesville,GA
Summary
Take-charge professional delivering executive support and team leadership to business operations with a history of meeting company needs consistently. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
Senior Store Manager
GameStop
Hinesville, GA
09.2017 - Current
- Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Created weekly schedules to ensure adequate coverage of the store during operating hours.
- Resolved customer complaints in an efficient and professional manner.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Senior Store Manager
RadioShack
Hinesville, GA
10.2010 - 04.2017
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
- Monitored stock levels and ordering of new merchandise as needed.
- Implemented cost-saving measures while maintaining high quality service standards.
- Managed inventory control systems to ensure optimal stock levels at all times.
- Established membership loyalty implementing rewards program to drive client retention.
Education
High School Diploma -
Venice Senior High School
Los Angeles, CA05-2004
Skills
- Budgeting and cost control
- Schedule Management
- Quality Assurance
- Cost Control
- Multimillion-dollar P&L Management
- Team Leadership
- Multitasking
- Delegating Work
- Reliability
- Adaptability and Flexibility
- Business Leadership
- Excellent Communication
References
Available upon request.
Timeline
Senior Store Manager
GameStop
09.2017 - Current
Senior Store Manager
RadioShack
10.2010 - 04.2017
High School Diploma -
Venice Senior High School