John Ravenscroft
Elkhart,IN
Summary
High Energy, Highly Motivated Leader with expertise in customer service, warehouse operations, leadership development, inventory controls and shipping logistics. Proven track record of improving efficiency and reducing costs through process enhancements. Adept at fostering teamwork and maintaining high employee morale.
Overview
11
11
years of professional experience
Work History
Warehouse Manager
Lippert Components
Mishawaka, IN
05.2019 - Current
- Effectively oversaw the management of a $250 Million operation, delivering on budgeted goals for supplies and labor expenditures.
- Achieved significant cost savings and increased productivity through targeted initiatives.
- Coordinated cross-training programs for warehouse staff, ensuring flexibility and coverage.
- Assisted in the implementation of drop ship processes and systems at sister facilities, resulting in reduced lead times for customers.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Conducted regular audits of warehouse operations to identify areas of improvement.
General Manager
Scotty's Brewhouse
Mishawaka, IN
01.2014 - 05.2019
- Maintained the financial success of a $2.5 Million operation while prioritizing the contentment of staff, guests, and owners.
- Managed P&L accountability and accurately forecasted sales, while also conducting annual budget reviews and writing reports to maintain staffing levels.
- Efficiently supervised a large team, ensuring smooth operations in both front and back of the house.
- Consistently achieved a customer satisfaction rating of 86%, surpassing both the company goal (by 6%) and the company average (by 3%).
- Maintained food cost at 27.5%, which was 1% below budget and 1.2% below the company average.
- Maintained an industry-leading average profitability rate of 18.8% over a 4-year period.
Education
Bachelor of Science - Hospitality And Tourism Management
Purdue University
West Lafayette, IN12-2006
Skills
- Team Building and Leadership
- Continuous Improvement
- Inventory Management
- Cost Reduction
- Workforce Management
- Coaching and Motivation
- Budget Adherence
- Hiring and Training
- Goal Setting
- Operations Planning
- Performance Evaluations
- Expense Control
- P&L Management
- Cross-functional team management
Timeline
Warehouse Manager
Lippert Components
05.2019 - Current
General Manager
Scotty's Brewhouse
01.2014 - 05.2019
Bachelor of Science - Hospitality And Tourism Management
Purdue University