John Razo
Hesperia,CA
Summary
Detail-oriented dockworker with expertise in forklift operation and warehouse safety. Proven ability to optimize dock workflow and train new employees, ensuring high-quality standards and compliance.
Overview
29
29
years of professional experience
Work History
Dockworker
XPO
Adelanto, CA
10.2012 - 05.2026
- Operated forklifts and pallet jacks to efficiently load and unload freight.
- Inspected incoming shipments for accuracy and damage, reporting discrepancies promptly.
- Collaborated with team members to optimize dock workflow and reduce turnaround times.
- Maintained cleanliness and organization of the loading dock area to ensure safety compliance.
- Trained new employees on proper equipment use and safety protocols, enhancing team productivity.
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Enhanced workplace safety by adhering to strict safety guidelines and protocols during daily operations.
- Followed verbal and written instructions to properly move and ship products.
- Maintained a clean work environment, promoting a safe and efficient workspace for all employees.
- Fostered a positive work atmosphere by maintaining open and respectful communication with colleagues, supervisors, and other stakeholders.
- Assisted in training new dock workers on company procedures, ensuring consistent performance across the team.
- Demonstrated flexibility in performing various roles as needed, including operating heavy machinery or assisting with administrative tasks when necessary.
- Utilized problem-solving skills to address issues that arose during the loading or unloading processes promptly.
- Operated computer systems and internal software to track and record cargo movements.
- Improved accuracy in inventory management by diligently labeling and storing items in designated areas.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Promoted to team leader due to exceptional work ethic and leadership in coordinating dock activities.
- Increased throughput of dock operations with proactive planning and scheduling of workload.
- Used hand-held scanners and physical logs to accurately track item movements.
- Demonstrated attention to detail in reviewing documentation for accuracy and compliance with relevant regulations.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Expedited shipment processing by accurately documenting cargo details, including weight, dimensions, and potential hazards.
- Implemented process improvements that increased efficiency in cargo handling operations.
- Monitored inventory levels at the dock, ensuring timely replenishment of supplies as needed.
Stocker
Walmart
Rancho Cucamonga, CA
07.2010 - 10.2012
- Stocked shelves efficiently to ensure optimal product availability and customer satisfaction.
- Organized inventory management system to streamline stock retrieval and reduce restocking time.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Trained new staff on stocking procedures and safety protocols to enhance operational efficiency.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Logging
Crothall Laundry Services
Fontana, CA
03.2009 - 06.2011
- Ensured compliance with FCC regulations by accurately logging commercial breaks and monitoring content appropriateness during broadcasts.
- Collaborated with logging crews to coordinate pickup schedules and locations.
- Assisted in the preparation of logging plans to estimate costs and resources required for specific projects, contributing to accurate bidding processes.
- Increased efficiency in handling guest complaints by implementing standardized protocols for logging and resolving issues.
- Optimized work efficiency by utilizing effective communication and teamwork within the logging crew.
Security Officer
Burns International Security
Los Angeles, CA
04.1997 - 09.1999
- Monitored premises to prevent unauthorized access and ensure safety protocols.
- Conducted regular patrols to identify security risks and enhance facility safety.
- Responded promptly to alarms, incidents, and emergencies, ensuring effective resolution.
- Prepared detailed reports on security incidents and observations for management review.
- Led security team in developing strategies to mitigate risks and improve overall safety measures.
- Trained new security personnel on company policies and emergency procedures effectively.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
GED -
Garfield H.s
Los Angeles, CA09-1996
No Degree - General Studies
Salesians
Los Angeles, CA09-1993
Skills
- Loading and unloading
- Freight handling
- Mechanical aptitude
- Warehouse safety
- Dock equipment operation
- Workplace cleanliness
- Shipping and receiving
- Cargo stabilization
- Freight stacking
- Forklift and pallet jack use
- Logistics and transportation
- Stacking and staging
- Teamwork
- Team collaboration
- Forklift operator certification
- Forklift operation
- Forklift operations
Timeline
Dockworker
XPO
10.2012 - 05.2026
Stocker
Walmart
07.2010 - 10.2012
Logging
Crothall Laundry Services
03.2009 - 06.2011
Security Officer
Burns International Security
04.1997 - 09.1999
GED -
Garfield H.s
No Degree - General Studies
Salesians