John Regler
Oxford,PA
Summary
Dynamic individual with a proven track record at Caliber Collision, excelling in estimating, operations management and production planning. Enhanced efficiency through process improvements and fostered a culture of continuous improvement. Skilled in staff management and quality control, achieving high customer satisfaction while maintaining strict compliance with industry standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Production Manager
Caliber Collision
08.2018 - 07.2025
- Assisted in maintaining safety standards and protocols within production.
- Collaborated with team members to ensure timely completion of repairs.
- Provided input on process improvements to increase overall efficiency in operations.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting
- Updated customers regarding repair status and timeframes.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Reviewed work for quality and compliance with company standards and design specifications.
- Managed internal operational standards and productivity targets.
Auto Damage Appraiser
Liberty Mutual
02.2002 - 06.2018
- Collaborated with insurance agents to streamline claims processes and improve customer satisfaction.
- Evaluated vehicle damage and assessed repair costs to determine settlement amounts.
- Utilized industry-standard software for estimating repairs and documenting appraisals accurately.
- Developed detailed reports summarizing findings and recommendations for claim resolution.
Fleet Repair Manager
Enterprise Rent-A-Car
08.1995 - 2001
- Oversaw fleet maintenance schedules to ensure vehicle readiness and compliance with safety standards.
- Streamlined vehicle acquisition processes to optimize inventory levels and reduce operational costs.
- Implemented training programs for staff on safety protocols and customer service best practices.
- Coordinated with vendors for timely vehicle repairs and maintenance, reducing downtime significantly.
Education
Bachelor of Science - Communications
Rowan University
Glassboro, NJ05.2001
Skills
- Production planning
- Operations management
- Staff management
- Production scheduling
Certification
I-CAR certified
Timeline
Production Manager
Caliber Collision
08.2018 - 07.2025
Auto Damage Appraiser
Liberty Mutual
02.2002 - 06.2018
Fleet Repair Manager
Enterprise Rent-A-Car
08.1995 - 2001
Bachelor of Science - Communications
Rowan University