Summary
Overview
Work History
Skills
Roles And Responsibilities
Timeline
Generic

John Reid

Graham,WA

Summary

Highly adaptable and skilled loan officer with a proven track record of excelling in both collaborative team environments and as an independent contributor. Utilizes extensive knowledge of loan products, services, and lending regulations to confidently handle complex financial transactions. Builds strong client relationships through effective communication. Exceptional organizational skills and reliability enable effective management of multiple priorities with a positive outlook. Always willing to go above and beyond to help others, as taking initiative comes naturally.

Overview

9
9
years of professional experience

Work History

Loan Officer

Mutual of Omaha Mortgage
03.2022 - 03.2024
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Maintained strict confidentiality of bank records and client information.

Reason for leaving: The entire office was laid off except the manager.

Manager - Mike Ross

Loan Officer

Gold Star/Elevation Mortgage Financial group
11.2020 - 02.2022
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Careful to not break any client confidentiality rules and regulations.

Reason for leaving: Branch went out of business.

Manager - Jim Massey

Loan Officer

Sun West Mortgage Company, Inc
03.2020 - 11.2020
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plan for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plans is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Careful to not break any client confidentiality rules and regulations.

Reason for leaving: My pay was incorrect on several occasions.

Loan Officer

Fairway Independent Mortgage Corporation
03.2019 - 03.2020
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Careful to not break any client confidentiality rules and regulations.

Reason for leaving: During the refinance boom I was having a hard time competing. I was chasing better rates.

Managers - C.J. Fathers and Richard Charlton

Loan Officer

Premiere Mortgage Resources
06.2018 - 03.2019
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Maintained strict confidentiality of bank records and client information.

Reason for leaving: Office switched to another company. I was given the option to move with the office or go to my original company.

Manager - Mike Ross

Loan Officer

Fairway Independent Mortgage Corporation
03.2017 - 06.2018
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Careful to not break any client confidentiality rules and regulations.

Reason for Leaving: I was given a lot of money to switch.

Loan Officer Assistant and Loan Officer

Loan Star Home Lending
10.2016 - 03.2017
  • Utilized existing opportunities and created new strategies to expand client base.
  • Created, communicated, and implemented individualized plans for every transaction.
  • Utilized "we" terminology to create trust and open communication.
  • Provided initial risk assessment, based on client financial documentation and credit report data.
  • Collaborated with my team to ensure that our plan is implemented as intended.
  • Attended yearly continuing education, while staying current on all state and federal regulation rule changes.
  • Collaborated with underwriting, processing and third party vendors to resolve issues and expedite loan approvals.
  • Maintained existing client base using drip campaigns, marketing, and connecting with them personally.
  • Careful to not break any client confidentiality rules and regulations.

Reason for leaving: My deals were not getting closed on time.

Manager - Jim Massey

Loan Officer Assistant to Loan Officer

Mortgage Master Service Corporation
05.2016 - 10.2016


*When I was hired on, I was told that I had six months to get licensed. I passed the test in August and was officially hired as an M.L.O.


  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Provided comprehensive administrative support to Loan Officers so they could focus on client retention and building new business relationships.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
  • Contributed to team meetings with insightful analysis on loan processing metrics, identifying areas for improvement.

Reason for leaving: The loan officer I was hired on with quit. After he left, I was not able to get the support I needed. I went back to the place that we came from.

Loan Officer Assistant

Loan Star Home Lending
08.2015 - 05.2016
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Provided comprehensive administrative support to Loan Officers so they could focus on client retention and building new business relationships.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
  • Contributed to team meetings with insightful analysis on loan processing metrics, identifying areas for improvement.

Reason for leaving: I had to go with the loan officer who brought me with him. I did not want to leave.

Manager - Jim Massey

Skills

  • Database Management
  • Relationship building and management
  • Documentation
  • Client Relations
  • Credit analysis
  • Loan Origination
  • Mortgage lending
  • Regulatory Compliance
  • Microsoft Office
  • Active Listening and Learning
  • Client Interview
  • Problem-Solving

Roles And Responsibilities

  • Find and create new opportunities to expand client base.
  • Maintained existing client base because I have a genuine interest in their well being.
  • Creating and implementing a detailed plan that best suits the clients needs.
  • Evaluate loan applications and credit reports to determine eligibility and risk.
  • Collaborating with my team to ensure that our plan is implemented as intended.
  • The ability to effectively communicate complex guideline rules to people that don't understand banking terminology.
  • Have an extensive understanding of the rules and regulations surrounding the housing industry.
  • Supervised or been responsible for people in a variety of environments.
  • Been assigned to train people in several places. Patience with new employees has always been a natural skill.
  • Came from a blue collar background, before banking. This has helped me understand and connect with people from all walks of life.


Timeline

Loan Officer

Mutual of Omaha Mortgage
03.2022 - 03.2024

Loan Officer

Gold Star/Elevation Mortgage Financial group
11.2020 - 02.2022

Loan Officer

Sun West Mortgage Company, Inc
03.2020 - 11.2020

Loan Officer

Fairway Independent Mortgage Corporation
03.2019 - 03.2020

Loan Officer

Premiere Mortgage Resources
06.2018 - 03.2019

Loan Officer

Fairway Independent Mortgage Corporation
03.2017 - 06.2018

Loan Officer Assistant and Loan Officer

Loan Star Home Lending
10.2016 - 03.2017

Loan Officer Assistant to Loan Officer

Mortgage Master Service Corporation
05.2016 - 10.2016

Loan Officer Assistant

Loan Star Home Lending
08.2015 - 05.2016
John Reid