Michael Liederman
Phoenix,AZ
Summary
Proven Loan Officer with a track record of enhancing customer satisfaction through expert guidance on loan products at Mutual of Omaha Mortgage, Inc. Skilled in credit analysis and renowned for relationship building, consistently generating new business through referrals. Achieved significant repeat business by prioritizing customer service and sales expertise.
Overview
9
9
years of professional experience
Work History
Loan Officer
Mutual of Omaha Mortgage, Inc
11.2024 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
Loan Officer
Bison Ventures
02.2024 - 10.2024
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
Loan Officer
On Q Financial
11.2015 - 01.2024
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
- Collaborated with other departments to promptly process loan applications.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
Education
MBA - Finance And Accounting
University of Massachusetts, Amherst
Amherst, MA05-1989
Skills
- Relationship building and management
- Sales expertise
- Credit analysis
- Customer service-focused
Timeline
Loan Officer
Mutual of Omaha Mortgage, Inc
11.2024 - Current
Loan Officer
Bison Ventures
02.2024 - 10.2024
Loan Officer
On Q Financial
11.2015 - 01.2024
MBA - Finance And Accounting
University of Massachusetts, Amherst
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