John Reid
Staten Island
Summary
Current Manager, Security - Investigations for Northwell SIUH (2 Campuses) and Retired NYC Corrections Officer, with extensive, meritorious service in Law Enforcement & Investigations. An experienced Corporate Management Professional with proven leadership capabilities. A top-ranked sales manager recognized in a high-volume market, for significant revenue gains, offers an in-depth understanding of fleet management, vendor relations, customer satisfaction, training and development. Unique experience in both corporate management and an investigative & law enforcement background including collaborative experience working with every department of a complex hospital and organization.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Manager, Security - Investigations
Northwell Health
Staten Island
08.2025 - Current
- I have worked, Managed and Lead on the following: ACC Disciplinary Cases, Quality (Culture of Care), & Security Operations, with a particular focus on:
- Operational Strategy: Development and implementation of high-level operational policies, procedures, and long-range goals to improve efficiency.I have produced and implemented two key policies during my tenure thus far: 1. Security Department's Drug Diversion Policy. 2. Security Department's Training and Development - Remediation Policy
- Performance Management: Monitor operational metrics, report performance to leadership, and analyze trend data for continuous improvement. I am the leading manager of Comp Stat implementation within our department; specifically in Workplace violence, Property and Risk Management (Slip & Fall, Visitor Injury, Workers Comp injury) as well as property damage metrics.
- Leadership & Team Management: Lead, mentored, and trained teams, often managing through subordinates, to ensure safe and efficient work practices. Created policy that develops control measures for remediation and establishes a legal / disciplinary framework for assertive management of staff, if necessary.
- Process Optimization: Identify bottlenecks, design workflows, and lead cross-functional initiatives to optimize policy implementation.
- Budgeting & Reporting: Financial reporting, and resource allocation regarding staffing to ensure cost-effective operations: with strategic scheduling and overtime control.
- Cross-functional Collaboration: Partnered with Plant Operations, Hospital Administration, Risk Management, Quality, Human Resources and Legal teams to ensure organizational alignment. I have shown an ability to independantly lead and manage complex and sensitive investigative efforts throughout the organization with all levels of leadership in every department within the organization.In addition to organizational collaboration, I've exhibited exceptional collaboration and management of outside agencies; often representing the organization on sensitive matters such as: Subpoenas (Civil & Criminal), Justice Center Investigations, Local and Federal Law Enforcement Investigations, Children Protective Services Cases; all of which has mitigated organizational risk in significant circumstances.
Lead Investigator, Security
Northwell Health
Staten Island
01.2022 - 08.2025
- Lead, Managed and Executed all of the following investigative efforts: * All Violent Incidents (Workplace Violence) * Law Enforcement Assistance *Subpoenas *Slip & Fall Injuries/Lawsuits * CCTV Reviews / Production * Patient Theft *Staff Theft *Internal Organizational Theft *All Grievances *Motor Vehicle Accidents.Supporting role in * ACC Disc *Quality (Culture of Care) *Security Operations
Security Officer
Northwell Health
Staten Island
01.2020 - 01.2022
- Monitored premises to ensure safety and security of patients, staff and visitors
- Responded to emergencies, often coordinating with local law enforcement.
- Conducted patrols to identify and mitigate potential security risks.
- Assisted in implementing safety protocols and emergency response plans
NYC Department of Corrections - Nunez Compliance
NYC Department Of Corrections
New York
07.2016 - 09.2018
- Oversaw data and evidence collection for incidents for Federal Compliance
- Investigated and reported on Officer involved use of force
- Supervised, interviewed and trained temporary officers assigned to the unit.
- Investigated Inmate Injury Reports
- Investigated Civilian Employee misconduct and or injury reports.
Law Enforcement Officer
NYC Department Of Corrections
New York
05.2013 - 07.2016
- Assigned after the successful completion of the NYC Corrections Academy.
- Directed the activity of 100+ maximum security inmates.
- Managed and Supervised Inmate work crews.
- Trained and mentored new officers - OJT.
- Emergency Management
- Member of Court Ready Team - court order / warrant enforcement team
- Alternate member of NYC DOC Search Team
General Manager of Operations
Pep Boys Automotive
Staten Island
01.2007 - 05.2013
- Carried out all the responsibilities pertaining to the management of a retail automotive center including inventory and cash controls, developing and maintaining accounts, while meeting and exceeding sales goals in a timely manner. Established a low-cost, high yield employee base with minimal turnover by negotiating trade school internagreements to recruit low-cost employees and then utilize company initiatives to assist them in obtaining various certifications/licenses to promote them through the ranks.
- Slashed vendor costs by 30% by renegotiating purchase order accounts and establishing better inventory practices.
- After several profit records made, I was being fast-tracked to regional director before ultimately accepting a position as a NYC Corrections Officer.
Education
Law Enforcement Academy
NYC Department of Corrections Academy
05.2013 - 05.2013
Bachelor of Arts - Criminal Justice (Crime & Society)
John Jay College of Criminal Justice
New York, NY 08.2001 - 02.2005
Associate of Science - Criminal Justice Administration
John Jay College of Criminal Justice
New York, NY 08.2001 - 06.2004
Skills
- Policy writing
- Investigation techniques
- Risk management
- Compliance oversight
- Financial reporting
- Cross-functional collaboration
- Conflict resolution
- Staff development
- Detail oriented planner - proven ability to deliver time sensitive results
- Adaptable and Collaborative Leadership style - results driven
- Excellent talent Evaluator / Developer
- Exceptional Written and Verbal Communication Skills
- Assertive Leadership Approach
Certification
- NYS Security License
- CPR
- First Aid
Affiliations
- 7/2006 Department of Homeland Security: Letter of Recognition
- Martial Arts: Muay Thai
- NYCD Emerald Society Affiliated
Timeline
Manager, Security - Investigations
Northwell Health
08.2025 - Current
Lead Investigator, Security
Northwell Health
01.2022 - 08.2025
Security Officer
Northwell Health
01.2020 - 01.2022
NYC Department of Corrections - Nunez Compliance
NYC Department Of Corrections
07.2016 - 09.2018
Law Enforcement Officer
NYC Department Of Corrections
05.2013 - 07.2016
Law Enforcement Academy
NYC Department of Corrections Academy
05.2013 - 05.2013
General Manager of Operations
Pep Boys Automotive
01.2007 - 05.2013
Bachelor of Arts - Criminal Justice (Crime & Society)
John Jay College of Criminal Justice
08.2001 - 02.2005
Associate of Science - Criminal Justice Administration
John Jay College of Criminal Justice
08.2001 - 06.2004