John Reidy
Cambridge,MA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Marshalls Department Store
05.2023 - 09.2023
- Helped customers complete purchases, locate items, and join reward programs and sign up for store credit card.
Personal Home Health Aide
Heartland Hospice
05.2020 - 09.2020
- Improved patient comfort by providing compassionate personal care and assistance with daily living activities.
- Contributed to effective care teams through clear communication of observations regarding patient health status changes or concerns.
- Maintained a clean and comfortable home environment for patients through housekeeping tasks such as laundry, meal preparation, and light cleaning.
- Demonstrated adaptability in accommodating diverse patient populations with varying health conditions or physical limitations.
- Promoted patient safety by assisting with mobility, preventing falls, and addressing potential hazards in the home environment.
- Developed strong relationships with patients and family members, fostering trust and open communication for better care coordination.
- Managed challenging behaviors or medical situations calmly under pressure using problem-solving skills coupled with empathy-driven decision-making processes.
- Supported patients'' emotional needs by offering companionship, engaging in conversation, and participating in enjoyable activities together.
- Assisted patients in meeting their nutritional needs by planning healthy meals based on dietary requirements and preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Transported clients for medical and personal outings.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Retail Sales Associate
MicroCenter
01.2018 - 12.2019
- Greeted customers and helped with product questions, selections, purchases and sold product insurance.
Education
Bachelor of Arts - Criminal Justice Major
Iona College
New Rochelle, NY12.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Time Management
- Customer Assistance
- Reliability and punctuality
Timeline
Retail Sales Associate
Marshalls Department Store
05.2023 - 09.2023
Personal Home Health Aide
Heartland Hospice
05.2020 - 09.2020
Retail Sales Associate
MicroCenter
01.2018 - 12.2019
Bachelor of Arts - Criminal Justice Major
Iona College