Dedicated Letter Carrier with proven expertise in customer service and problem-solving. Known for reliability and attention to detail while managing delivery inquiries and resolving issues efficiently.
Overview
42
42
years of professional experience
Work History
Letter Carrier
UPSP
Tarrytown, New York
12.1994 - Current
Delivered mail to residences and businesses in designated routes.
Sorted and organized mail to ensure timely delivery.
Managed customer inquiries, resolving delivery issues to enhance satisfaction.
Delivered excellent customer service, fostering positive relationships during daily interactions.
Maintained professional and effective public relations with customers and community members.
Operated postal vehicles safely and maintained records.
Collected outgoing mail from various locations daily.
Adhered to safety protocols while handling mail and packages.
Caterer
Thomas Fox & Son Caterer
Mount Kisco, New York
04.1988 - 12.1994
Ensured timely delivery and setup of catered events on-site.
Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
Estimator
Harris Publishing
White Plains, New York
10.1984 - 05.1988
Evaluated project specifications and requirements for accurate cost estimation.
Prepared detailed cost estimates for various publishing projects and services.
Education
Bachelor of Arts - Printing
Rochester Institute of Technology
Rochester, NY
05-1984
Fox Lane High School
Bedford, NY
06-1979
Skills
Customer service
Time management
Customer relationship management
Effective communication
Accomplishments
Somers Education Award for Excellence in Volunteering
Affiliations
Youth basketball, soccer, football coach Cub Scout Den Leader and Cub Master Member of the Mount Kisco Chamber of Commerce Member of the Mount Kisco Historical Society