JOHN R. HALL
Midvale,UT
Summary
Dynamic leader with a proven track record at Amazon, adept in coaching and mentoring teams to exceed productivity goals. Skilled in standard operating procedures and fostering a collaborative mindset, demonstrated through significant contributions to operational efficiency and team success. Expertise in both customer service and technical precision showcases a unique blend of innovation and goal orientation.
Overview
3
3
years of professional experience
Work History
Process Guide, Inbound Receiver
Amazon
West Jordan, UT
02.2024 - Current
- Managed a team of >15 AAs in place of resident PA for over two months, while achieving productivity and volume metrics in Receive Dock, Pallet Receive, Pallet Goal and PPLH
- Demonstrated workflow proficiency and accuracy by coaching and guiding 15+ AAs on seven different indirect/direct functions
- Significantly impacted BHNs success in SLC2's IB top performing shift measured by TPH for more than six consecutive weeks
- Collaborated with team members from varying levels and departments with strategic labor moves, escalations affecting productivity, and best safety practices
Customer Service Representative/Order Picker
Davidson Defense
Orem, UT
06.2022 - 01.2024
- Oversaw customer financial accounts and processed customer adjustments
- Interfaced with 300+ customers, prioritizing the customer experience
- Trained customers in preventative care to mitigate barriers to company products
- Utilized measurement tools such as calipers to audit product tolerances
Wing Cook
Trolley Wing Company
Midvale, UT
01.2022 - 05.2022
- Established a safe and clean work environment to deliver quality goods and services to customers
- Demonstrated expertise in food preparation ensuring consistent, quality food
Assembler
Teerlink Cabinet
Holladay, UT
09.2021 - 01.2022
- Responsible for following blueprints to assemble custom cabinetry
- Proficient with power tools and spray applicators
- Assembled various products to engineering orders and inspected for quality defects
- Developed operating procedures for the application of spray-on protective coatings
Education
Computer Science -
Salt Lake Community College
08.2025
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Goal oriented
- Team building
Websites
Timeline
Process Guide, Inbound Receiver
Amazon
02.2024 - Current
Customer Service Representative/Order Picker
Davidson Defense
06.2022 - 01.2024
Wing Cook
Trolley Wing Company
01.2022 - 05.2022
Assembler
Teerlink Cabinet
09.2021 - 01.2022
Computer Science -
Salt Lake Community College