Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Zoe Goldberg
Newman
Work Preference
Summary
Detail-oriented professional with expertise in workflow optimization, coaching, and customer service. Proven ability to streamline processes, resolve inventory discrepancies, and enhance team performance.
Overview
8
8
years of professional experience
Work History
Process Guide/IOL Analyst/Inbound Problem Solver
Amazon
Tracy, CA
10.2023 - Current
- Streamlined operational workflows to enhance efficiency across various processes.
- Monitored dwelling inventory and finding anything dwelling over 5 days when possible.
- Work closely with leadership
- Trained new team members on safety protocols and standard operating procedures.
- Coached employees on best practices for maintaining high-quality standards throughout all problem solve processes.
- Created/Implemented excel quips to help with staffing and tracking problem solve inventory.
- Resolved inventory discrepancies, barcode issues, shipment errors, and missing inventory in the warehouse system.
Sandwich Artist/Cashier
Subway/Chevron
Patterson, CA
05.2022 - 10.2023
- Crafted customized sandwiches based on customer preferences and dietary needs.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of workstations to meet health standards.
- Collaborated with team members to ensure timely service during peak hours.
- Enhanced customer experience by providing friendly, knowledgeable service at all times.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Warehouse Associate
Grainger
Patterson, CA
04.2021 - 05.2022
- Packed hazardous items and ensured all boxes were properly labeled before shipping
- Restock inventory on all stations so associates had all size boxes and all labels necessary.
- Lift up to 75lb and push 1000lb+
Manager/Shift Leader
Little Caesars
Newman,CA - Patterson,CA
07.2018 - 04.2021
- Supervised daily operations, ensuring high-quality service and efficient workflow.
- Trained and mentored team members on product knowledge and operational procedures.
- Implemented inventory management practices to reduce waste and improve stock accuracy.
- Streamlined communication between kitchen and front-of-house staff for enhanced service delivery.
- Resolved customer complaints in coordination with company po
Deli Clerk
Nobhill
Newman, CA
08.2020 - 12.2020
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of deli area, ensuring compliance with health standards.
- Trained new staff on procedures, fostering a collaborative team environment.
- Operated slicing and packaging equipment with precision to prepare various meats and cheeses.
Education
GED -
Orestimba High School
Newman, CANo Degree - Marketing
Merced College
Merced, CA05-2030
Data Analyst - Data Analytics
Springboard
Turlock,CA10-2025
Tech Sales - Tech Sales
Uvaro
Turlock, CA07-2022
Skills
- Standard operating procedures
- Coaching and mentoring
- Collaborative mindset
- Innovation and creativity
- Workflow optimization
- Customer service
- Attention to detail
- Verbal and written communication
- Decision-making
- Training and mentoring
- Analytical thinking
- Conflict resolution
Timeline
Process Guide/IOL Analyst/Inbound Problem Solver
Amazon
10.2023 - Current
Sandwich Artist/Cashier
Subway/Chevron
05.2022 - 10.2023
Warehouse Associate
Grainger
04.2021 - 05.2022
Deli Clerk
Nobhill
08.2020 - 12.2020
Manager/Shift Leader
Little Caesars
07.2018 - 04.2021
GED -
Orestimba High School
No Degree - Marketing
Merced College
Data Analyst - Data Analytics
Springboard
Tech Sales - Tech Sales
Uvaro