WILLY Joseph
Fayetteville,NC
Summary
Skilled Process Guide with experience in managing and improving complex processes. Proficient in problem-solving, project management, and team leadership. Proven track record of implementing operational improvements to boost efficiency and quality. Consistently drive innovation through process enhancements.
Overview
3
3
years of professional experience
Work History
Problem Solve Process Guide
Amazon Fulfilment Center RDU4
Fayetteville, NC
07.2024 - Current
- Communicated effectively with staff at all levels regarding process updates.
- Complied with company policies, objectives and communication goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Inbound Problem Solve Expert
Amazon Fulfillment Center
Smithfield, NC
04.2024 - 07.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
Senior Professional II
Ministry of Commerce and Industry of Haiti
Port-au-Prince, Haiti
07.2021 - 01.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Associate of Science - Finance And Communications
ANDC
HAITI06-2020
Skills
- Innovation and Creativity
- Standard Operating Procedures
- Stakeholder Management
- Workflow Optimization
- Compliance Management
- Process Mapping
- Data Analytics
- Employee Motivation
- Goal-Oriented
Languages
English
Professional
French
Native/ Bilingual
creole
Native/ Bilingual
Timeline
Problem Solve Process Guide
Amazon Fulfilment Center RDU4
07.2024 - Current
Inbound Problem Solve Expert
Amazon Fulfillment Center
04.2024 - 07.2024
Senior Professional II
Ministry of Commerce and Industry of Haiti
07.2021 - 01.2024
Associate of Science - Finance And Communications
ANDC
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