Sonja Rigby
Gibsonburg,OH
Summary
Team-oriented warehouse professional accustomed to streamlining receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
14
14
years of professional experience
Work History
Inbound Stow/ Problem Solve Process Guide/Learning Ambassador/QCC IB Coach/Stower
Amazon.com, LLC
08.2021 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated weekly and monthly status reports for helpful progress tracking.
Paint Production Associate
Stellantis
09.2019 - 08.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Inspected and adjusted work performed to meet expectations.
- Participated in regular meetings with team members to discuss production updates.
Quality Inspector/Team Lead
Stratosphere Quality
04.2018 - 09.2019
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Identified and helped resolve non-conforming product issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Sales Associate
Things Remembered
11.2009 - 04.2012
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
No Degree - Graphic Design
Independence University
Salt Lake City, UTNo Degree - Graphic Design
Full Sail University
Winter Park, FLHigh School Diploma -
Whitmer High School
Toledo, OH06.2007
Skills
- Warehouse Logistics
- Order Preparation
- Operations Management
- Performance Management
- Staff Management
- Team Leadership
- Schedule Preparation
- Expert problem solver
- Process auditing
Projects
Organization of Problem Solve Carts and collaboration with all departments to make a maintenance schedule for preventative protection. Collaborated with Safety to move Inbound Support Services wall as it was being hit with pallet jacks and tote tanks. Our wall was successfully moved to a safer location.
Worked with in house Safety team to move Inbound Support Services wall to a safer location.
Timeline
Inbound Stow/ Problem Solve Process Guide/Learning Ambassador/QCC IB Coach/Stower
Amazon.com, LLC
08.2021 - Current
Paint Production Associate
Stellantis
09.2019 - 08.2021
Quality Inspector/Team Lead
Stratosphere Quality
04.2018 - 09.2019
Sales Associate
Things Remembered
11.2009 - 04.2012
No Degree - Graphic Design
Independence University
No Degree - Graphic Design
Full Sail University
High School Diploma -
Whitmer High School
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