Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

John Rios

Seattle,WA

Summary

Knowledgeable Case Manager with strong foundation in providing housing support and case management services. Demonstrated ability to develop individualized treatment plans and coordinate with community resources to facilitate client success. Proven track record of using problem-solving skills and empathy to address client needs and navigate the web of services and benefits.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Housing Case Manager

Uplift Northwest
04.2024 - Current
  • Set up and manage HMIS and Coordinated Entry access.
  • Provide case management for KCRHA Right of Way (ROW) clients living in scattered sites including housing and employment services.
  • Manage 46 units of transitional housing apartments for Uplift workers.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.

Intensive Case Manager/SUD

DESC
10.2018 - 01.2024
  • Case management services for individuals experiencing severe and persistent mental health and co-occurring substance use disorders.
  • Clinical outreach, assessment, and planning for services through psychiatric consultation and case conferencing with a multi-disciplinary team.
  • Maintained accurate documentation of case activities, ensuring compliance with agency policies and legal requirements.
  • Ensured continuity of care during crisis situations by coordinating emergency services, assessing risk factors, and creating safety plans for vulnerable clients.

Crisis Stabilization Worker

Western Montana Mental Health Center-Hope House
01.2018 - 07.2018
  • Provide stabilization services to individuals experiencing mental health crisis and assist those in need of 24 hour care.
  • Assist in assessment and planning of services for clients admitted voluntary and involuntarily during shift and implement treatment plans provided.
  • • Provide timely and detailed documentation of client status and services provided.
  • • Provide direct care and supportive counseling in individual and group settings.

Field Interviewer

RTI International
12.2014 - 05.2016

• Conduct field work and interviews for the National Survey on Drug Use and Health on behalf of SAMHSA.

• Screen respondents with the use of a tablet and computer assisted interview program conducted on a laptop.

• Counting, listing, and mapping of dwelling units in various areas of Southwest Montana with occasional travel to near by states.

• Daily and weekly transmission of data and other relevant information.

Education

Bachelor of Science - Sociology

Montana State University
Bozeman, MT
05-2011

Bachelor of Arts - Liberal Studies

Montana State University
Bozeman, MT
05-2011

Skills

  • Knowledge of local resources and benefits including DSHS, Social Security, and state insurance
  • Behavioral support and crisis intervention for those experiencing severe and persistent mental health issues
  • Trauma-informed care, coordination, and treatment planning
  • Confidential data management and documentation

Certification

Ability to acquire master's level Agency Affiliated Counselor


Washington Community Health Worker


Recovery Coach University PEER Supervisor Certification


CPR/First Aid


Timeline

Housing Case Manager

Uplift Northwest
04.2024 - Current

Intensive Case Manager/SUD

DESC
10.2018 - 01.2024

Crisis Stabilization Worker

Western Montana Mental Health Center-Hope House
01.2018 - 07.2018

Field Interviewer

RTI International
12.2014 - 05.2016

Bachelor of Science - Sociology

Montana State University

Bachelor of Arts - Liberal Studies

Montana State University
John Rios