John Ritchie
Mechanicsburg,OH
Summary
Extensive knowledge of account management and sales of automotive components to Honda of America. Proven ability to develop and maintain business with the Japanese OEMs, and to vigorously defend profit margins. Strong analytical and planning skills, combined with the ability to coordinate the efforts of many, to meet organizational goals. Productive and efficient work habits without supervision. Self-motivator with high energy.
Overview
35
35
years of professional experience
Work History
Senior Manager of Operations
NX Automotive Logistics
East Liberty, Ohio
10.2022 - 11.2025
- Oversaw daily operations across seven business areas for automotive logistics and supply chain management.
- Managed vendor and customer relationships to enhance service quality and reduce costs.
- Ensured compliance with safety regulations and relevant laws in workplace practices.
- Analyzed operational processes, identifying improvements to maximize efficiency and reduce expenses.
- Directed daily operations of multi-site organization, ensuring adherence to company standards.
- Oversaw annual corporate budget and monthly financial forecasts for strategic planning.
- Managed departmental expense budgets for seven distinct areas to optimize resource allocation.
- Conducted regular performance reviews to foster professional development and career growth.
Production Manager
NX Automotive Logistics
East Liberty , OH
02.2019 - 10.2022
- Managed daily production schedules and workflows for automotive logistics operations.
- Oversaw inventory control processes to maintain optimal stock levels.
- Implemented safety protocols to maintain compliance in production areas.
- Developed standard operating procedures to enhance production efficiency.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Directed cost reduction and process improvements to boost workflows and productivity.
Manager Customer Service
NX Automotive Logistics
East Liberty, Ohio
05.2014 - 02.2019
- Completed customer quotes in a timely manner.
- Completed monthly invoicing to customers.
- Completed MOST (Maynard Operation Sequence Technique) studies for process quoting.
- I had direct contact with customer representatives.
- Supported corporate budget activities.
Manager Sales / Associate Relations
Belletech Corporation
Bellefontaine, Ohio
04.2006 - 02.2009
- Supervision and preparation of quotes for customers in a timely manner. Includes a complete review of all related components and process costing.
- Frequent and successful customer interface to coordinate QCDDM issues with Honda and other customers.
- Coordination of accurate budgeting and forecasting activities within the plant in preparation for the quote process.
- Responsible for timely and accurate invoicing of all customers.
- Coordination of the process for the selection and evaluation of potential new suppliers for all programs.
- Responsible for completing internal audits for TS16949 and ISO 14001.
Administrator Sales
Belletech Corporation
Bellefontaine, Ohio
04.2000 - 04.2006
- Quote preparation and submission to customers.
- Handling of pricing, cost, delivery, quality, and other issues with multiple customers.
- Sales support for accurate budgeting and forecasting activities.
- Worked with the Accounting and Customer Service groups to ensure correct and timely invoicing to customers.
Coordinator/Administrator Associate Relations
Belletech Corporation
Bellefontaine, Ohio
10.1995 - 04.2000
- Benefit management (insurance, 401(k), and wellness) for the entire plant, 200+ associates.
- Workers' Compensation Management.
- Screening of job applications, and subsequent interviews.
- Successfully completing ISO and QS auditing.
- Coordinated all training activities, creation of policies and procedures, and facilitation of various committees.
Assistant Manager
Chet's IGA
Mechanicsburg, Ohio
08.1990 - 10.1995
- Hands-on management of major food sections within the medium grocery market.
- Daily operations in multiple departments, including Product Ordering, Inventory Control, and Customer Service.
- Financial responsibility for balancing out and closing cash registers on a nightly basis.
- Responsible for night deposits.
Education
Bachelor of Science - Business Administration And Management
Urbana University
Urbana, OH05-1994
Skills
- Operational strategy and supply chain management
- Vendor negotiation and compliance oversight
- Budget forecasting and process improvement
- Attention to detail
- Effective communication
Timeline
Senior Manager of Operations
NX Automotive Logistics
10.2022 - 11.2025
Production Manager
NX Automotive Logistics
02.2019 - 10.2022
Manager Customer Service
NX Automotive Logistics
05.2014 - 02.2019
Manager Sales / Associate Relations
Belletech Corporation
04.2006 - 02.2009
Administrator Sales
Belletech Corporation
04.2000 - 04.2006
Coordinator/Administrator Associate Relations
Belletech Corporation
10.1995 - 04.2000
Assistant Manager
Chet's IGA
08.1990 - 10.1995
Bachelor of Science - Business Administration And Management
Urbana University