JOHN R. IWANICKI
Durango,CO
Summary
General manager with expertise in P&L management and operational excellence. Proven track record of leading diverse teams to drive substantial revenue growth and optimize service delivery. Skilled in managing retail and e-commerce operations, enhancing brand visibility and customer engagement through strategic initiatives.
Overview
15
15
years of professional experience
Work History
General Manager
Outdoorsy Bayfield
Bayfield, CO
03.2025 - 07.2026
- Owned full P&L responsibility and led day-to-day operations for the Bayfield market, driving a 20% increase in bookings, 35% revenue growth, and 22% host supply growth through strategic pricing and operational improvements.
- Built and led cross-functional teams that reduced response times by 40% while enhancing safety, efficiency, and the overall guest experience.
- Led team of employees to drive efficient operations and enhance service quality.
- Directed daily operations of restaurant and retail store to maintain high service standards.
- Managed ecommerce operations and inventory levels to optimize sales.
- Coordinated merchandising activities for conferences to enhance brand visibility.
- Oversaw daily retail operations to optimize customer service delivery.
- Directed daily operations to enhance customer experience at outdoor rental services.
- Managed staff scheduling to ensure adequate coverage during peak rental seasons.
- Developed training programs for new employees in customer service procedures.
- Oversaw inventory management to maintain optimal stock levels of rental equipment.
- Collaborated with marketing teams to promote seasonal offers and events effectively.
- Implemented safety protocols for equipment usage and maintenance procedures.
- Evaluated vendor contracts to secure competitive pricing on rental supplies.
- Facilitated team meetings to align on goals and improve workplace communication.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
General Manager
Molina Mesa
Mesa, CO
09.2016 - 01.2025
- Oversaw operations of a 50-acre compound with 25 staff across various roles, managing a 32-studio facility.
- Managed Shuttle Service from Grand Junction and Denver to and from property
- P&L and budget ownership.
- Developed and implemented hiring and training processes to establish a skilled property management team.
- Planning and overseeing wellness retreats and yoga clinics.
- Kitchen and restaurant Management.
- Retail food establishment management of restaurant and cafe.
- Oversaw daily retail operations to ensure smooth functioning and customer satisfaction.
- Managed merchandising operations for conferences to enhance attendee experience.
- E-commerce and B2B Sales Management.
- Oversaw daily operations to ensure efficiency and customer satisfaction.
- Developed strategic plans to enhance service offerings and market reach.
- Streamlined daily operations for efficiency and productivity improvements.
- Led cross-functional teams to implement process improvements and best practices.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Developed annual budgets through collaboration with department heads and stakeholders.
- Managed budget forecasting processes to ensure alignment with organizational goals.
Marketing Specialist
Skirack
Burlington, VT
08.2011 - 06.2016
- Blended digital strategy to enhance local outdoor community engagement.
- Managed social media, email newsletters, and website content to drive foot traffic and e-commerce sales.
- Executed social media content creation and managed paid marketing campaigns to increase audience reach.
- Developed partnerships with regional outdoor nonprofits to strengthen brand visibility.
- Coordinated local events, including gear demos and group runs, to enhance community presence.
- Oversaw event promotions that boosted participation and increased brand visibility.
- Managed email and loyalty campaigns to boost customer retention and engagement.
- Handled SEO and web management to improve online visibility and performance.
- Developed strong relationships with key vendors to ensure seamless communication.
Skills
- P&L oversight
- Operational improvements
- E-commerce management
- Retail management
- B2B management
- Digital marketing strategies
- Budget forecasting
- Vendor negotiations
- Strategy development
- Personnel and staff leadership
- Team leadership skills
- Crisis management
- Computer systems utilization
Hobbies and Interests
- River Surfing
- Snowboarding
- Cooking
- Gardening
- Travel
- Skateboarding
- Art
Timeline
General Manager
Outdoorsy Bayfield
03.2025 - 07.2026
General Manager
Molina Mesa
09.2016 - 01.2025
Marketing Specialist
Skirack
08.2011 - 06.2016