Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

John R. Lockwood

Bradford,NY

Summary

Dynamic railcar industry leader with over 35 years of progressive experience in quality engineering, production supervision, and project management. Expertise in driving operational excellence through the implementation of Lean methodologies, consistently delivering high-quality results in complex railcar manufacturing environments. Recognized for building cohesive teams and fostering cross-functional collaboration, resulting in significant cost reductions, enhanced process efficiencies, and superior customer satisfaction. Committed to leveraging extensive industry knowledge to contribute to organizational success and innovation.

Overview

26
26
years of professional experience

Work History

Mechanic

  • Conducted sandblasting, painting, electrical connections, and railcar preparation for inspections.
  • Built strong collaborative relationships with production, quality, and customer teams.

Quality Inspector, CTA Program

01.1999
  • Performed in-process and final assembly inspections, managing defect identification and resolution.
  • Maintained accurate documentation for car history books and shipping approvals.

Project Quality Manager

Alstom
01.2015 - Current
  • Lead quality oversight for multiple high-profile programs: MPM10, Ottawa, Toronto, P2000, R211, HSCB (MBTA).
  • Direct all quality activities, ensuring compliance with customer specifications, safety standards, and contractual obligations.
  • Implement corrective and preventive actions, reducing recurring defects by 20–30% across programs.
  • Collaborate closely with engineering, production, testing, and customer teams to resolve complex quality issues efficiently.

Quality Engineer

01.2013 - 01.2015
  • Managed QA for MBTA Green Line and Bi-Level contracts.
  • Conducted detailed inspections, hold-point reviews, and approval documentation to maintain strict adherence to program standards.
  • Provided technical guidance to production teams, improving operational efficiency and reducing rework rates.

Lead Quality Inspector

01.2012 - 01.2013
  • Supervised inspection activities, coaching and mentoring junior inspectors to maintain high-quality output.
  • Ensured full compliance with customer expectations and corporate quality policies.

Front Line Supervisor, MARTA & R160 Programs

01.2009 - 01.2010
  • Supervised a team of 20 craft workers, achieving 100% on-time production and shipping targets.
  • Administered budgets, workforce schedules, and departmental resource planning.
  • Implemented Lean 5S processes, enhancing productivity and workplace safety.

Quality Lead, WMATA 2K/3K & R160 Programs

01.2000 - 01.2009
  • Oversaw daily inspections for a team of 12 inspectors, ensuring all railcars met quality standards.
  • Coordinated with Supplier Quality to resolve vendor defects, resulting in significant reductions in recurring nonconformances.
  • Conducted field visits to out-of-town vendor sites to troubleshoot and resolve complex quality issues.

Education

Skills

  • Leadership & Management: Team Development Workforce Supervision Performance Evaluation Conflict & Crisis Resolution
  • Quality & Compliance: QA/QC Oversight Non-Destructive Testing Vendor & Supplier Quality Regulatory Compliance
  • Operations & Process Improvement: Lean Manufacturing Continuous Improvement 5S Implementation Workflow Optimization
  • Project Management: Cross-Functional Coordination Risk Assessment Program Oversight Budget Management
  • Technical & Digital Proficiency: Microsoft Office Suite SAP Lotus WordPerfect Internet & Email Communication

Accomplishments

  • Successfully led quality management for multiple MBTA railcar programs, achieving zero major audit findings.
  • Implemented Lean 5S and continuous improvement initiatives across multiple production lines, increasing efficiency by 15–25%.
  • Traveled nationally to troubleshoot vendor defects, strengthening supplier partnerships and improving delivery timelines.
  • Mentored and trained new hires and inspectors, cultivating a high-performance quality team.

Timeline

Project Quality Manager

Alstom
01.2015 - Current

Quality Engineer

01.2013 - 01.2015

Lead Quality Inspector

01.2012 - 01.2013

Front Line Supervisor, MARTA & R160 Programs

01.2009 - 01.2010

Quality Lead, WMATA 2K/3K & R160 Programs

01.2000 - 01.2009

Quality Inspector, CTA Program

01.1999

Mechanic

John R. Lockwood