JOHN R NOLAN
CONTRACTOR COURIER And DELIVERY SERVICES
Orion Twp,MI
Summary
Logistics professional with proven track record in efficient route management and on-time deliveries. Adept at navigating complex delivery schedules while maintaining focus on customer satisfaction and reliability. Known for adaptability and strong teamwork in dynamic settings.
Overview
2
2
Certifications
20
20
years of professional experience
Work History
Courier Contractor
Amazon Flex
Detroit, MI
05.2024 - Current
- Facilitated accurate and efficient package delivery, ensuring prompt service for customers.
- Uphold vehicle cleanliness and safety standards, contributing to dependable delivery operations.
- Optimized delivery routes leveraging GPS technology, decreasing travel time and boosting operational efficiency.
- Coordinated package tracking and documentation, enhancing accountability and transparency in deliveries.
- Delivered packages efficiently and accurately, ensuring timely service to customers.
- Maintained vehicle cleanliness and safety, supporting reliable delivery operations.
- Optimized delivery routes using GPS technology, reducing travel time and enhancing efficiency.
- Managed package tracking and documentation, ensuring accountability and transparency in deliveries.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Delivery Driver
Uber Eats
Detroit, MI
03.2022 - Current
- Delivered food items promptly, ensuring customer satisfaction through timely service.
- Navigated efficiently to optimize delivery routes, reducing overall delivery times.
- Collaborated with local restaurants to coordinate order pickups and enhance delivery accuracy.
- Maintained vehicle cleanliness and functionality to ensure safe and reliable deliveries.
- Utilized GPS technology to track and update delivery status in real-time.
- Communicated effectively with customers to address inquiries and resolve issues swiftly.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Adhered to health and safety regulations, promoting a secure delivery environment.
Delivery Driver
DoorDash
05.2021 - 05.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms delivering over 2600 times
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on the job safely.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Certified Welding Inspector
Welding Inspection Contractor
06.2006 - 06.2025
- Conducted individual contractual welding inspections, including welder qualification and procedural qualification.
- Performed inspections on prototype weldments and small inventory construction.
- Inspected ferrous and non-ferrous materials for compliance with industry standards.
- American Welding Society (0706061)
Education
BSBA - Business Administration, Marketing
Colorado Technical University
Colorado Springs, CO09-2006
Associate of Arts - Welding Technology Associates in Applied Science Welding Technology
Ferris State University
MI 05.2001 -
Certificate - Welding Welding
Oakland Technical Center North East
MI12-1980
Skills
Reliable logistics management
Customer relations management
Consistent adherence to schedules
Effective communication
Organizational time strategies
Conflict resolution
Licensed driver in Michigan
Package handling
Load securing
Efficient driving
Attention to confidentiality
Verbal and written communication
GPS navigation
Attention to confidentiality
Verbal and written communication
GPS navigation
Certification
AWS Certified Welding Inspector (07060611) ACCP II, RT Level I, MT/PT Level I & II (CEU’S)
Timeline
Courier Contractor
Amazon Flex
05.2024 - Current
Delivery Driver
Uber Eats
03.2022 - Current
Delivery Driver
DoorDash
05.2021 - 05.2024
Certified Welding Inspector
Welding Inspection Contractor
06.2006 - 06.2025
Associate of Arts - Welding Technology Associates in Applied Science Welding Technology
Ferris State University
05.2001 -
Certificate - Welding Welding
Oakland Technical Center North East
BSBA - Business Administration, Marketing
Colorado Technical University