John Robinson Jr
Carrollton,TX
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes. Entry-level Courier with working knowledge of local routes. Calm and focused under pressure. Offers well-developed skillset and proactive demeanor. Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record. Detail-oriented Courier with pleasant disposition offering positive customer service experiences. Manages complex routes with excellent organizational skills. Experienced supervising and dispatching courier teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmaceutical Delivery Driver
Always on time delivery
Richardson, TX
02.2024 - 06.2024
- Efficiently manage daily delivery tasks, ensuring timely distribution of packages while maintaining high customer satisfaction levels for Always On Time Delivery.
- Communicated regularly with dispatch regarding route progress, delays, traffic issues.
- Processed paperwork accurately according to company policies and procedures.
- Reported any damages or shortages immediately upon discovering them.
- Utilized GPS navigation systems for efficient routing of deliveries.
NEMT
Angel Wheels
Dallas, TX
05.2024 - 07.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Communicated effectively with patients, family members, and healthcare staff regarding patient care needs.
- Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
Flower Delivery Driver
Ready To Roll Delivery service
Dallas, TX
02.2024 - 06.2024
- Verified accuracy of order prior to leaving the store for delivery.
- Demonstrated excellent customer service skills while interacting with clients.
- Followed safety protocols while driving the delivery vehicle on roads and highways.
- Answered phone calls promptly and accurately taking messages or providing information as needed.
- Delivered flower arrangements to customers in a timely manner.
Warehouse Worker
FedEx supply chain
Coppell, TX
08.2020 - 12.2023
- Conducted quality control assessments on electronic devices, including phones, tablets, and watches, to ensure functionality
- Operated RF machinery to diagnose and rectify issues with various smartphone models
- Updated and installed software on an array of devices, encompassing phones, tablets, watches, and laptops, to meet operational standards.
Doc Prep and Image Scanner
Randstad
Dallas, TX
04.2020 - 07.2020
- Ensured the integrity of scanning processes by meticulously removing fasteners and potential obstructions, contributing to the maintenance of equipment and the smooth operation of document digitization workflows
- Conducted thorough reviews of prepped documents to identify and correct scanning errors, ensuring high levels of data accuracy and quality control.
Document Preparation Clerk
Manpower
Irving, TX
09.2019 - 10.2019
- Prepared documents for digitization by meticulously removing staples, paper clips, and extraneous items to ensure a seamless scanning process
- Organized and sorted various documents, streamlining the filing and retrieval system for enhanced operational efficiency.
Maintenance Technician
Wal-Mart (CORPORATE)
Dallas, TX
08.2015 - 01.2017
- Maintained a high standard of cleanliness across various areas by thoroughly sweeping, mopping, buffing, waxing, and stripping floors
- Executed assigned tasks effectively, adhering to supervisor directives and ensuring project completion to specifications
- Sanitized and maintained bathrooms, ensuring adherence to company cleanliness standards, and managed the prompt removal of trash and debris.
Transporter
Metro Auto Auction of Dallas
Dallas, TX
05.2014 - 03.2015
- Facilitated the reliable and efficient transportation of vehicles between dealerships and auction sites, ensuring their timely placement in designated areas
- Conducted thorough 21-point inspections under vehicle hoods, accurately documenting and reporting any issues to maintain auction standards and vehicle integrity.
Sandwich Maker
Subway
Dallas, TX
09.2009 - 04.2011
- Delivered high-quality food preparation and customer service, ensuring orders met company standards and customer satisfaction
- Managed POS transactions efficiently and maintained store cleanliness, contributing to a welcoming and organized environment for patrons.
Call Center Representative
Silver Leaf Resort
Dallas, TX
11.1997 - 12.1999
- Delivered informative and courteous communication to customers, effectively informing them about how to claim their winnings
- Maintained a high standard of customer service, ensuring a positive experience during the prize retrieval process.
Education
GED -
GED Testing Service
Richardson, TX08-2025
Certificate -
Richland College
Dallas, TXSkills
- Maintenance
- MS Office
- Document Management
- Driving
- Customer Service
- Leadership
- Delivery Driver Experience
- Basic Math
- English
- Communication Skills
- Organizational Skills
- Van Driver
- Computer Skills
- Organization
- Recordkeeping
- Team Management
- Critical Thinking
- Active Listening
- Verbal Communication
Certification
- Non-CDL Class C, 03/01/23, 03/01/31
- Bloodborne Pathogens (BBP)
- HIPAA Awareness training
- Chemotherapy (Hazardous) Drugs Transportation
- TWIC
Timeline
NEMT
Angel Wheels
05.2024 - 07.2024
Flower Delivery Driver
Ready To Roll Delivery service
02.2024 - 06.2024
Pharmaceutical Delivery Driver
Always on time delivery
02.2024 - 06.2024
Warehouse Worker
FedEx supply chain
08.2020 - 12.2023
Doc Prep and Image Scanner
Randstad
04.2020 - 07.2020
Document Preparation Clerk
Manpower
09.2019 - 10.2019
Maintenance Technician
Wal-Mart (CORPORATE)
08.2015 - 01.2017
Transporter
Metro Auto Auction of Dallas
05.2014 - 03.2015
Sandwich Maker
Subway
09.2009 - 04.2011
Call Center Representative
Silver Leaf Resort
11.1997 - 12.1999
GED -
GED Testing Service
Certificate -
Richland College
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