Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

JOHN ROCHA

Laredo

Summary

Developed strong instructional and technical skills in clinical teaching environment, looking to transition into new field. Demonstrates ability to convey complex concepts clearly and effectively while fostering a positive learning atmosphere. Seeking to leverage these transferrable skills in dynamic and collaborative role.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clinical Teaching

Freedom Elementary School
01.2025 - 05.2025
  • Presented at national conferences on topics related to clinical teaching and healthcare practice, showcasing expertise and collaborating with industry professionals.
  • Improved patient care by developing and implementing innovative clinical teaching methods in the curriculum.
  • Demonstrated commitment to ongoing professional growth by attending conferences, workshops, and seminars related to clinical teaching practices.
  • Served as a role model for students by demonstrating exceptional ethics and professionalism throughout all aspects of clinical teaching responsibilities.

Customer Service Representative

Concentrix
02.2021 - 06.2021
  • At this occupation, my job was providing, assisting, and communicating professionally with many customers on the phone to book flights, hotels, car rentals, and traveling activities
  • I would attend trainings to learn new protocols that were presented to ensure the best customer service was provided to the customers
  • Providing the most appealing and respectful customer service was my priority
  • As an agent, I would communicate with a smile and being cordial is very important to exhibit the best customer service in this magnitude of a store
  • I believe that providing the utmost respect, care, and assistance is imperative in all occupations, regardless of the position you hold at any job

Stocker/ Sales Associates/ Cashier

Abercrombie & Fitch
07.2016 - 11.2016
  • Providing the best customer service was imperative as my roles were working as a cashier and a sales associate
  • In addition, in the logistics area stocking the new merchandise of new attire arrivals was another skill I acquired, as well as providing the best qualitative factors about all the products
  • Furthermore, I assisted and informed customers with online coupons and discounts using social media before any purchases to satisfy all consumers

Education

Bachelor of Business Administration with a major in online cybersecurity

University Of Texas in San Antonio, Texas (UTSA)

Bachelor of Science - PHYSICAL EDUCATION, TEACHING, AND COACHING (KINESIOLOGY)

Texas A&M International University
05.2025

Associate of Applied Science -

Laredo College
05.2021

Skills

  • Bilingual- English/Spanish
  • Public Speaking
  • Coaching
  • Great leadership
  • Great communication skills
  • Fast-paced
  • Fast learner
  • Multi-tasker
  • Typing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Instructed over 120 students during 2025.
  • Received and maintain 100% positive rating from students.
  • Passed Physical Education State Exam with a 260 score.
  • Certified First Aid
  • Certified Substitute

Certification

  • Substitute teacher
  • First aid
  • Microsoft PowerPoint, Word, and Excel

Timeline

Clinical Teaching

Freedom Elementary School
01.2025 - 05.2025

Customer Service Representative

Concentrix
02.2021 - 06.2021

Stocker/ Sales Associates/ Cashier

Abercrombie & Fitch
07.2016 - 11.2016

Bachelor of Business Administration with a major in online cybersecurity

University Of Texas in San Antonio, Texas (UTSA)

Bachelor of Science - PHYSICAL EDUCATION, TEACHING, AND COACHING (KINESIOLOGY)

Texas A&M International University

Associate of Applied Science -

Laredo College

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JOHN ROCHA