Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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John Roddenberry

Tallahassee,FL

Summary

Professional leader with more than 30 years of military and medical experience(combat and clinical), leading and developing cohesive teams. Proficient with strategic planning, problem-solving, and team-building abilities. Motivational, diplomatic, and respectful of others.

Overview

23
23
years of professional experience

Work History

State Deployment Health Assessment Program Manager

Florida Army National Guard
Tallahassee, FL
01.2021 - 11.2023
  • Provided guidance to command on medical issues related to Soldier's across the state with action plans for treatment.
  • Reviewed and evaluated Army healthcare policies and procedures to ensure compliance with legal requirements.
  • Developed strategies for improving the quality of medical services provided by the organization.
  • Responsible for ordering and administering seasonal flu vaccines for 2800 Soldiers.
  • Assisted with the implementation of the Army's Combat Fitness Test for the Florida Army National Guard.

Medical Company First Sergeant

Army National Guard FL
Starke, FL
03.2018 - 02.2021
  • Worked closely with commander to ensure the unit was trained and proficient in the individual Soldier tasks.
  • Forecast all unit training for two years in advance.
  • Ensured Soldiers maintained their physical fitness, deployment and health readiness.
  • Assisted in scheduling of the Army National Guard unit Periodic Health Assessments for approximately 9K troops.
  • Worked to create bonds with junior enlisted Soldiers to ensure that they were advancing in their military careers, and setting achievable life goals.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Post Deployment Health ReAssessment PM

Army National Guard FL
Starke, FL
03.2016 - 09.2020
  • Scheduled ongoing medical appointments for Soldier's requiring extended care. Monitored payments and orders for all service members under program guidelines.
  • Responsibly for updating and monitory policy changes for the FLARNG
  • Managed yearly budget of $250K
  • Assisted Soldiers by providing education, screening, assessment, and access to care for a wide variety of questions and concerns that Service members may have about their health upon returning from combat.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Determined project staffing needs and led resource management.
  • Led meetings with internal team members, reported monthly program status to command staff.
  • Granted Secret Clearance 2019 in order to access soldier's sensitive information
  • Promoted client satisfaction by working with operational teams in proper resolution of service issues.

State Credentialing Coordinator

Army National Guard FL
Starke, FL
09.2015 - 09.2020
  • Worked closely with Army Medical Department Recruiting to assist new medical providers in the credentialing and privileging process.
  • Worked with Guard contractors to build individual provider packets in order for them to be Federally recognized. Packets consisted of provider Curriculum Vitae, DEA, ACLS, PALS, board certs, etc.
  • Tracked 110 credentialed and non-credentialed providers for the State of Florida and reported data monthly command staff monthly.
  • Tracked, input and maintained all Officer packets through Joint Centralized Credentials Quality Assurance System (JCCQAS) database.
  • Over see and track credentialing cycles, monitor expiration dates state wide.
  • Credentialing, privileging, and provider enrollment and SME for Army National Guard Regulatory Standards.

Suicide Prevention PM

Army National Guard FL
Saint Augustine, FL
03.2013 - 02.2016
  • Provide education and resources for Soldiers experiencing re-adjustment issues and life stressors.
  • Provide data tracking and analytics for input into command leadership reporting to command staff to include, tracking Soldier suicide and suicide ideation at the unit level.
  • Trained Suicide Intervention Officers (SIO) as first line leaders to help identify Soldiers among the ranks, assist with their care and escorting them to chaplin or behavioral health professional.
  • Taught the Applied Suicide Intervention Skills Training (ASIST) program to First Line Leaders and above. Basic Suicide First Aid.
  • Managed annual budget of $200K

ER Technician

Capital Regional Medical Center
Tallahassee, FL
06.2011 - 01.2013
  • Supported nursing staff in day-to-day operations.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Performed basic, non-invasive medical assistant duties.
  • Conducted patient assessments under supervision of staff nurses and physicians.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Assisted with CPR and airway clearing procedures during emergencies.

Senior Medic

United States Army National Guard
Kuwait/ Iraq
01.2010 - 02.2011
  • Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care.
  • Administered lifesaving treatments in high-stress situations, stabilizing personnel for transport to field hospitals.
  • Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
  • Provided daily briefings on safety and risk assessments.
  • Completed regular patrols of assigned areas within operations areas.
  • Deployed to forward operating bases to accompany battle personnel on patrol, engagements and scout missions to provide needed medical attention.
  • Commanded oversight and tactical planning to streamline operations and enhance emergency preparedness procedures.
  • Supported health and wellness of 119 soldiers.

Regional Technical Manager

Safelite Auto Glass
Tallahassee, FL
03.2001 - 11.2009
  • Worked with team members to promote great customer service and achieved top market 98% customer satisfaction rating
  • Trained, monitored, and evaluated 39 mobile technicians on installation, safety and customer service
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Drove customer feedback to deliver information to management for corrective action.
  • Worked directly with General Manager to resolve customer and employee issues
  • Coordinated inventory, stocking and ordering.
  • Fielded customer complaints and rectified service issues.
  • Managed company onboarding processes, interviewing and selecting new qualified personnel.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Established procedures and quality standards.

Education

Bachelor of Science - Health Care Administration

Roger Williams University
Bristol, RI
08.2012

Associate of Science -

Tallahassee Community College
Tallahassee, FL
09.2006

High School Diploma -

Lincoln High School
Tallahassee, FL
05.1987

Certificate - Senior Leadership

Army Master Leader Course
Camp Shelby, MS
03.2018

Certificate - Resiliency And Communications

Army Master Resilience Course
University Of Pennsylvania, PA
05.2016

Certificate - Company/Platoon Leadership Advanced Medical

Senior Leader Course
Ft Sam Houston, TX
05.2016

Contracting Officer Representative Level 1

Army Logistics University
Fort Lee, VA
01.2015

Combat Medic Training/EMT

FT Sam Houston
San Antonio, TX
02.1990

Skills

  • Employee Training and Evaluating
  • Team Leadership
  • Prehospital Care
  • Vital Signs Assessment
  • Phlebotomy
  • Customer Service Management
  • Team Leadership
  • Medication Dispensing
  • Decision Making
  • Performance Evaluation and Monitoring
  • Records Organization and Management
  • Management Team Building
  • Budget Management
  • Program Coordination
  • Emergency Care
  • Medication Management

Accomplishments

  • 30 years of Military Service (Army MSG Ret.)

Timeline

State Deployment Health Assessment Program Manager

Florida Army National Guard
01.2021 - 11.2023

Medical Company First Sergeant

Army National Guard FL
03.2018 - 02.2021

Post Deployment Health ReAssessment PM

Army National Guard FL
03.2016 - 09.2020

State Credentialing Coordinator

Army National Guard FL
09.2015 - 09.2020

Suicide Prevention PM

Army National Guard FL
03.2013 - 02.2016

ER Technician

Capital Regional Medical Center
06.2011 - 01.2013

Senior Medic

United States Army National Guard
01.2010 - 02.2011

Regional Technical Manager

Safelite Auto Glass
03.2001 - 11.2009

Bachelor of Science - Health Care Administration

Roger Williams University

Associate of Science -

Tallahassee Community College

High School Diploma -

Lincoln High School

Certificate - Senior Leadership

Army Master Leader Course

Certificate - Resiliency And Communications

Army Master Resilience Course

Certificate - Company/Platoon Leadership Advanced Medical

Senior Leader Course

Contracting Officer Representative Level 1

Army Logistics University

Combat Medic Training/EMT

FT Sam Houston
John Roddenberry