JOHN RODRIGUEZ

Regional IT leader with 15+ years driving enterprise infrastructure, cloud transformation, cybersecurity modernization, and M&A integrations across multi-state operations. Proven track record delivering large-scale Microsoft 365 migrations, infrastructure modernization, and operational standardization supporting 2,400+ associates and 100+ locations. Oversaw multiple distributed IT and support teams across California, Arizona, and Nevada to align technology services with business objectives and improve operational resiliency.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• Completed the U.S. Army Senior Leader Course (SLC), focused on senior leadership, operational planning, mission command, and team management.
• Completed the U.S. Army Basic Instructor Course (ABIC), developing instructional, facilitation, and curriculum delivery skills aligned with Army training standards.
• Earned the U.S. Army Basic Instructor Badge for demonstrated proficiency in military instruction and classroom facilitation.

Meritorious Service Medal - Army/Navy

Awarded the Meritorious Service Medal for exceptionally meritorious service, leadership, and technical expertise throughout more than 20 years of Navy and Army National Guard service, supporting mission-critical communications and IT operations in both garrison and deployed environments.

Emerging Leaders Program - FirstService Residential

Selected for FirstService Residential’s Emerging Leaders Program, a competitive leadership development initiative focused on executive mentorship, strategic business initiatives, and cross-functional collaboration.

NCOIC – S6 Content Manager - Jan 2023 to Mar 2025 (ARMY)

• Served as the senior enlisted leader responsible for all communications, network operations, and IT support functions for the unit. Directed tactical and strategic communications infrastructure, ensured operational readiness of critical systems, and provided technical leadership for signal operations supporting mission execution.
• Managed and supervised tactical and garrison communication networks, including radio systems, satellite communications, VoIP, and enterprise network infrastructure.
• Oversaw administration, availability, and security of classified and unclassified information systems, including NIPR and SIPR environments.
• Led and mentored Signal personnel through task management, technical training, performance evaluations, and professional development initiatives.
• Enforced cybersecurity, Information Assurance (IA), and COMSEC policies to ensure compliance and protection of sensitive communications systems and cryptographic assets.
• Coordinated communication support operations with command staff, subordinate units, and cross-functional teams to maintain mission continuity and operational effectiveness.
• Directed troubleshooting and resolution of network, communications, and systems issues in high-tempo operational environments.

25B Lead Course Instructor - Sept 2012 to Jan 2023 (ARMY)

• Served as the senior instructor and subject matter expert (SME) for the Army's 25B Information Technology Specialist course, responsible for planning, delivering, and managing technical training aligned with Army doctrine and operational requirements. Led instructional operations, supervised instructor staff, and ensured successful qualification and readiness of soldiers entering the IT field.
• Directed all aspects of curriculum delivery, student performance management, and instructional quality assurance for the 25B training program.
• Delivered technical instruction on computer hardware/software, network administration, cybersecurity fundamentals, Information Assurance (IA), and tactical communications systems.
• Supervised, trained, and mentored junior instructors to ensure compliance with Army instructional standards and teaching methodologies.
• Managed classrooms, training labs, and technical resources to maintain operational readiness and effective learning environments.
• Coordinated course schedules, assessments, testing, and graduation timelines in alignment with Army training requirements and mission objectives.
• Evaluated student progress and provided technical guidance, remediation, and mentorship to improve performance and certification readiness.
• Ensured training content remained aligned with evolving technology standards, cybersecurity requirements, and operational communications needs.

25B Team Lead - Sept 2009 to Sept 2012 (ARMY)

• Served as Team Sergeant for a 25B Information Technology Specialist team within the 422nd Signal Battalion, leading tactical and garrison IT operations in support of battalion-level communications. Managed personnel, maintained operational readiness of critical communication systems, and ensured secure and reliable network infrastructure in both training and deployed environments.
• Supervised and mentored junior Signal personnel in the configuration, troubleshooting, maintenance, and operation of network and information systems.
• Led deployment, setup, operation, and recovery of tactical communications equipment during field exercises and operational missions.
• Installed, configured, and maintained routers, switches, servers, encryption devices, and end-user systems supporting mission-critical command communications.
• Enforced cybersecurity, Information Assurance (IA), and COMSEC standards to ensure the protection and integrity of classified and unclassified communications systems.
• Maintained documentation and reporting on system configurations, equipment accountability, operational readiness, and network status for leadership.
• Deployed to Afghanistan (2011–2012) as a 25B Information Technology Specialist, supporting secure, mission-critical communication networks in a combat environment.
• Troubleshoot network outages, restored communications capabilities, and maintained tactical IT infrastructure under high-pressure operational conditions.
• Coordinated with battalion leadership and cross-functional teams to ensure continuity of communications support during mission operations.