John Rodriguez
Summary
Twenty years of retail management experience demonstrating a consistent track record of outstanding sales and customer service results. Equally strong qualifications in all areas of inventory control, training and other functions.
Overview
2026
2026
years of professional experience
Work History
Assiociate
Publix
Jensen Beach, Florida
10.2014 - 05.2025
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Stocked shelves and ensured products were properly labeled.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints promptly and professionally.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
- Trained new associates on store operations, policies, and procedures.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collaborated with other departments to ensure successful product launches.
- Developed and maintained relationships with clients and vendors.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
Sales Consultant
Rooms for Prince and Princess
Boca Raton, Florida
08.2014 - 10.2014
- Coordinated multiple tasks under tight deadlines in high-pressure environments, maintaining quality and efficiency.
- Managed competing priorities in fast-paced environments, demonstrating strong organizational skills.
- Executed tasks independently in remote settings, ensuring consistent workflow with minimal supervision.
- Adapted quickly to changing work environments and requirements.
Sales Training and Consultant
Ideal baby and kids
Pembroke Pines, Florida
11.2010 - 04.2014
- Developed training materials for staff to enhance customer service skills.
- Trained employees across all business aspects, enhancing customer engagement.
- Specialized in furniture sales, fostering strong customer relationships.
- Provided expert guidance on product selection for parents and caregivers.
- Collaborated with marketing team on promotional strategies for new products.
Sales Manager
Baby Love Baby Store
Sunrise, Florida
11.1994 - 11.2010
- Identified and predicted future trends and developments to inform strategic sales initiatives.
- Selected best baby store baby love by Miami Metro Magazine August/September 1998.
- Focus and keep alert to all sales opportunities.
- Train employees: All aspects of the business, and skilled in arousing customer interest.
- Train employees: All aspect of the business, and skilled in arousing customer interest.
- Motivated and influenced team daily, fostering a positive morale and collaborative environment.
- Provide opportunities for employees to prepare to meet the sales growth.
- Provide opportunity for employees to prepare to meet the sales growth.
- Equipped the sales force with necessary tools to maximize sales.
- Diagnosed and addressed problems promptly.
- Troubleshooter.
- Focus and make accurate predictions about future trends, directions, and developments.
Field Marketing Representative
FHIA
Jensen Beach
- Greet all customers in bjay's and sam's clubs.
- Educated customers on home improvement products. Hurricane impact windows, roofing, and kitchen refacing.
- Set up appointments for sales demonstrations.
- Attend local hurricane preparation events with local weather forecasters.
Education
Some College (No Degree) - Psychology
Audrey Cohen College for Professional Studies
Manhattan, NYSkills
- Sales Strategy Development
- Client Relationship Building
- Selling
- Sales Analytics
- Sales Management
- Supervisory
- Leadership
- Persuasive Communication
- Communication
- Bilingual-Spanish
- MS Windows
Accomplishments
- 27 consecutive quarters of sales growth and 34 out of 35 quarters.
- Selected best baby store baby love by Miami Metro Magazine August/September 1998.
Personal Information
- Total Experience: Twenty years of retail management experience demonstrating a consistent track record of outstanding sales and customer services results.
- Title: Retail Management Professional
Timeline
Assiociate
Publix
10.2014 - 05.2025
Sales Consultant
Rooms for Prince and Princess
08.2014 - 10.2014
Sales Training and Consultant
Ideal baby and kids
11.2010 - 04.2014
Sales Manager
Baby Love Baby Store
11.1994 - 11.2010
Field Marketing Representative
FHIA
Some College (No Degree) - Psychology
Audrey Cohen College for Professional Studies