John Roman
Chandler,AZ
Summary
While my background is diverse, my experiences and passion are focused around my service to others. Proven track record of enhancing customer satisfaction and maintaining safety standards, as demonstrated during my tenure at Lyft. Skilled in utilizing GPS navigation efficiently and providing top-notch customer service. Expert in safety protocols and adept at working under pressure, I consistently deliver exceptional results through meticulous attention to detail and reliability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Driver
Lyft
01.2024 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Delivery Driver
DeliverThat Catering
11.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Technician
WGN Star (Intel Contractor)
11.2023 - 06.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Bartender
Hotel Valley Ho
02.2021 - 09.2023
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Civana Wellness Resort and Spa
09.2020 - 02.2021
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Education
High School Diploma -
Jackson High School
Massillon, OH06.2012
Skills
- Punctual and Reliable
- Safety Protocols
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- PPE Utilization Expertise
Accomplishments
Competed on American Ninja Warrior. (2019)
Competed on Beast Games. (2024)
Certification
Adult First Aid/CPR/AED by American Red Cross
Timeline
Driver
Lyft
01.2024 - Current
Delivery Driver
DeliverThat Catering
11.2023 - Current
Technician
WGN Star (Intel Contractor)
11.2023 - 06.2024
Bartender
Hotel Valley Ho
02.2021 - 09.2023
Bartender
Civana Wellness Resort and Spa
09.2020 - 02.2021
High School Diploma -
Jackson High School