Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic

John Rothrock

Camp Douglas,WI

Summary

Dynamic IT professional with a proven track record at Molter's Fresh Market, excelling in server maintenance and technical support. Adept in batch scripting and customer service, I effectively resolved issues and enhanced operational efficiency. Recognized for mentoring new employees and fostering a collaborative environment, driving team success through critical thinking and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

General Store IT/ Server Maintenance

Molter's Fresh Market
01.2021 - 01.2024
  • Complete store topology of all ethernet cables and ports
  • Server cache clearing and down time maintenance
  • Fifteen landline phone installations throughout store and replacements
  • 6 windows updates pushed out onto company hardware
  • Self-checkout and Cash register Computer maintenance. Cleaning and rebooting.

Pharmacy Aid/Cashier

Molter's Fresh Market
01.2021 - 01.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Assistant manager/Cashier

Molter's Fresh Market
01.2021 - 01.2024
  • Communicated regularly with customers to gain insights into their needs.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Associates - Computer Science, Major in CSS

Western Technical College
La Cross, WI
04.2025

Highschool GED -

New Lisbon Highschool
New Lisbon, WI
05.2022

Skills

  • Batch scripting
  • Windows administration
  • JavaScript coding
  • Technical support
  • Customer service
  • Problem solving
  • Critical thinking
  • Interpersonal communication

Certification

  • CCNAv7 Introduction into Networks, 12/22
  • EO Johnson Multifunctional Copiers/Printers training, 10/23
  • SAP Crystal Reports 2020, 10/24

References

References available upon request.

Timeline

General Store IT/ Server Maintenance

Molter's Fresh Market
01.2021 - 01.2024

Pharmacy Aid/Cashier

Molter's Fresh Market
01.2021 - 01.2024

Assistant manager/Cashier

Molter's Fresh Market
01.2021 - 01.2024

Associates - Computer Science, Major in CSS

Western Technical College

Highschool GED -

New Lisbon Highschool

Similar Profiles

CREATE PROFILE