Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

JOHN RUGGIERO

Benson,NC

Summary

Dynamic and results-oriented Healthcare Professional with extensive experience in PACS, Managerial, Operational, Project Execution and Clinical Practice roles in the fast growing healthcare industry. A talented leader with proven success in strategic leadership, management and performance of healthcare organizations while examining compliance with performance standards. Instrumental in training new staff members, development of clinical applications specialists, developing training plans, increasing efficiency, and obtaining maximum output. Hands-on professional with ability to lead full-scale start-up and turn-around efforts.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Imaging Assistant

Wake Medical Center
01.2025 - Current
  • Performed front desk scheduling and registration tasks and checked patients' insurance eligibility to improve billing accuracy.
  • Provided excellent customer service by addressing patients'' questions and concerns in a timely, empathetic manner..


Technologist

EMERGE ORTHO
01.2024 - 01.2025

Support Specialist

Core Sound Imaging
01.2023 - 01.2024
  • Support customers, trouble shooting.
  • Installation of software for Studycast (Cloud based Pacs)
  • Configure customers equipment to communicate to Studycast

Pacs Admin

REX UNC Hospital
01.2021 - 01.2023
  • Responsible for day to day operations PACS equipment, image workflow, archiving, auto routing, radiologist support.
  • Provide Technical leadership and support for solutions software applications
  • Work with vendors setting up new equipment interface to PACS,EPIC
  • Train end users with PACS applications including Physicians, Technologist and clerical staff.
  • Worked with SECTRA, Fuji, synapse CV, PACS

Contractor

NC DHHS Department of Radiation Protection
01.2020 - 01.2021
  • Licensing approval Violation Processing

Interventional Radiology Technologist

Azura Vascular Access
01.2018 - 01.2019

Applications/Project Manager Surgery/Urology

SIEMENS HEALTHCARE
01.2005 - 01.2018
  • Carried out all activities related to recruitment, direct management, developing training plans based on competency, and development of Clinical Applications Specialists.
  • Collaborated with Clinical Applications Specialists to implement processes and sales and marketing teams to ensure proper support with product demonstrations during sales effort, and applications support after the sale and existing customers.
  • Conducted field evaluations of Clinical Applications Specialists to develop their presentation, selling and customer relationship skills and facilitate with presentations at seminars, training programs, and trade shows.
  • Managed 13 direct reports while monitoring all reporting and customer correspondence for regulatory compliance.
  • Prepared expense reports, monitor employee travels costs, and implement cost containment measures, as well as work with division to provide various monthly reports on progress.
  • Created and maintained continuing education credits with the ARRT for all XPC products.
  • Facilitate BU and Account Executives with completion of RFP in regards to technical specs and application training for all Mobiles and C arms.

Clinical Education Specialist

SIEMENS HEALTHCARE
01.2002 - 01.2005
  • Handled all operations of Clinical Education Specialists and performed all training and demonstrations activities in O.R. setting, for Surgeons and Technologist, Vascular, Orthopedics, and Urology.
  • Developed and implemented an overall clinical education business strategy while combining the business objectives of clinical education, equipment business lines, sales teams, and corporate headquarters.
  • Improved customer satisfaction goals and exceeded customer expectations while meeting internal financial goals.
  • Provided customer service via phone, e-mail, face to face.

Project Manager-Radiology Information System

CONEY ISLAND HOSPITAL
01.2001 - 01.2002
  • Expertly implemented and maintained hospitals RIS in line with JCAHO, Federal, State, and local standards.
  • Analyzed the accuracy and integrity of RIS and adherence of compliance in accordance with state and hospital regulation.

Radiology Technologist (Cat Scan)

Doctors Hospital
01.1993 - 01.2001

Education

High School Diploma -

Radiography Certificate - undefined

Staten Island University Hospital School of Radiological Sciences
Staten Island, NY

Radiologic Technology - undefined

SIUH School of Radiologic Technology
01.1992

Skills

  • Healthcare Management
  • Strategic & Divisional Planning
  • Project Management
  • Customer Service
  • EPIC Radiological Information System
  • Fuji Synapse
  • Fuji CV
  • PACS
  • Product Management

Certification

  • Radiography Certificate, Staten Island University Hospital School of Radiological Sciences
  • Certified PACS Associate, American Registry of Radiologic Technologists
  • American Society of Radiologic Technologists

Affiliations

  • Masonry

Timeline

Imaging Assistant

Wake Medical Center
01.2025 - Current

Technologist

EMERGE ORTHO
01.2024 - 01.2025

Support Specialist

Core Sound Imaging
01.2023 - 01.2024

Pacs Admin

REX UNC Hospital
01.2021 - 01.2023

Contractor

NC DHHS Department of Radiation Protection
01.2020 - 01.2021

Interventional Radiology Technologist

Azura Vascular Access
01.2018 - 01.2019

Applications/Project Manager Surgery/Urology

SIEMENS HEALTHCARE
01.2005 - 01.2018

Clinical Education Specialist

SIEMENS HEALTHCARE
01.2002 - 01.2005

Project Manager-Radiology Information System

CONEY ISLAND HOSPITAL
01.2001 - 01.2002

Radiology Technologist (Cat Scan)

Doctors Hospital
01.1993 - 01.2001

Radiography Certificate - undefined

Staten Island University Hospital School of Radiological Sciences

Radiologic Technology - undefined

SIUH School of Radiologic Technology

High School Diploma -