John Ruppen
Traverse City,MI
Summary
Dedicated and versatile professional with 10+ years of experience spanning dog training, construction supervision, food service management, and entrepreneurship. Proven ability to train and care for service animals, lead teams, manage client relationships, and ensure quality standards across diverse industries. Recognized for strong communication, problem-solving, and leadership skills, with a solid foundation in business management.
Laundry professional with proven record in maintaining high standards of cleanliness and garment care. Capable of efficiently managing laundry operations, contributing significantly to overall service quality. Known for strong team collaboration, adaptability, and reliability in meeting changing needs and demands.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Laundry Attentant
Spotless Stay Solutions LLC
08.2025 - Current
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
Professional Dog Trainer
Blue Star Service Dogs
01.2015 - 01.2025
- Trained and prepared service dogs to perform assistive tasks, improving quality of life for veterans and individuals with disabilities.
- Designed individualized training programs and documented progress for 100+ dogs over 10 years.
- Educated clients on reinforcement methods, leading to a 90%+ success rate in long-term behavior retention.
- Managed daily animal care, health checks, and kennel upkeep to ensure safe and supportive environments.
Owner / Handyman
Condor Handyman LLC
01.2008 - 01.2009
- Provided residential repair and maintenance services, managing all scheduling and operations independently.
- Delivered high-quality service and built client trust through clear communication and reliable work.
- Oversaw finances, contracts, and customer relations as sole proprietor.
Foreman
James Cesario Builders LLC
01.2006 - 01.2008
- Supervised construction projects from start to finish, ensuring all deadlines and quality standards were met.
- Directed crews of 5–10 workers, delegating tasks to maximize productivity.
- Enforced safety protocols, reducing on-site incidents and maintaining compliance.
Shift Manager
Wendy’s
01.2006 - 01.2007
- Oversaw restaurant operations, including staff management, scheduling, and customer service.
- Trained and motivated team members, resulting in faster service times and improved customer satisfaction.
- Handled escalated customer issues and maintained quality assurance standards.
Education
Associate Degree - Business Management
Mott Community College
Midland, MI08.2021
Skills
- Dog Handling & Training (Service Dogs, Obedience, Behavior Modification)
- Animal & Pet Care / Kennel Management
- Customer Service & Client Relations
- Leadership & Team Management
- Organizational & Time Management
- Sales & Business Operations
- Safety Compliance & Quality Control
- Diversity, Equity, & Inclusion (DEI) Awareness
- Workplace cleanliness
- Safety procedures
- Folding techniques
- Housekeeping support
- Linen bin management
- Bin tracking
- Excellent communication
- Teamwork and collaboration
- Relationship building
- Attention to detail
- Work prioritization
- Quality assurance
- Flexible schedule
- Team leadership
- Teamwork
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Cash handling
- Detail-oriented
- Customer engagement
- Hand-eye coordination
Timeline
Laundry Attentant
Spotless Stay Solutions LLC
08.2025 - Current
Professional Dog Trainer
Blue Star Service Dogs
01.2015 - 01.2025
Owner / Handyman
Condor Handyman LLC
01.2008 - 01.2009
Foreman
James Cesario Builders LLC
01.2006 - 01.2008
Shift Manager
Wendy’s
01.2006 - 01.2007
Associate Degree - Business Management
Mott Community College
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