John Ryynanen

• Packaged education, knowledge, and experience into a relevant, relatable business pitch to attract and inspire employees, partners, and customers.
• Articulated organizational mission, vision, and values to provide a solid operational foundation for employees.
• Established strong partnerships with complementary businesses to encourage collaboration and mutual growth and benefits.
• Developed efficient processes to map out projects and manage progress toward milestones and goals.
• Used psychometric testing to position employees in suitable roles and improve collaboration among team members.
• Managed financial, operational, and human resources to optimize business performance.
• Cultivated company-wide culture of innovation, collaboration, and agility.

• Created a business plan around using online courses to fill gaps in the availability of training for state and local road agencies.
• Partnered with nationally-recognized subject matter experts in various topic areas to package knowledge into online courses.
• Worked with learning management experts to create a custom cloud-based platform for deploying the training.
• Created adaptable pricing strategies to meet the needs of a wide range of customers.
• Partnered with technology transfer programs at state universities to enhance well-established in-person training offerings with online training.
• Collaborated with private companies to reach customers with needs in specific topic areas.
• Collaborated with national associations to enhance live events with online training.

Reduced technical documentation production costs by over 60% using FrameMaker, a single-source authoring tool for complex documents.

Redesigned quarterly newsletter and assembled an editorial committee of 10 people to help plan content and identify subject matter experts for articles.

Increased learner contact hours by over 100% by establishing a live, synchronous online training channel to complement in-person training events.

Created and coordinated the Great Ideas Challenge, an annual statewide effort to collect and share innovative ideas among county and municipal road agencies in Michigan.

Established Operations Showcase events to encourage public agencies and private companies in Michigan to share their expertise and accomplishments with others in the road maintenance industry.