Miatta Jamiru
Somerset,NJ
Overview
5
5
years of professional experience
Work History
Server
Silver Diner
07.2022 - Current
- Handled large volumes of customer orders and preferences
- Actively participated in analyzing food trends and customer feedback.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
Senior Pharmacy Technician
Walgreens
10.2021 - 09.2022
- Processed prescriptions, and healthcare-related data
- Interacted with over 50+ customers per shift and addressed variety of concerns related to medications or other issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and education on their medications.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Crew Trainer/Assistant Manager
McDonalds
03.2019 - 03.2021
- Trained 4 new team members in customer service, food safety, and the correct procedures to meet performance requirements.
- Tracked employee performance and monitored partial inventory for restocking.
- Documented training and progress on a database to enable tracking history and maintain accurate records.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
Bachelor of Science - Applied & Computational Math For Data Science
Rutgers University
Camden, NJ12.2024
Skills
- Programming in Python, SQL, HTML & R
- Tableau
- Data Visualization
- Excel Essential Training
- Machine Learning Foundations: Linear Algebra, Applied Data Mining
Timeline
Server
Silver Diner
07.2022 - Current
Senior Pharmacy Technician
Walgreens
10.2021 - 09.2022
Crew Trainer/Assistant Manager
McDonalds
03.2019 - 03.2021
Bachelor of Science - Applied & Computational Math For Data Science
Rutgers University
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