John Santangelo

Radiology Service Enginneer

UPMC Western Maryland

Cumberland, MD

11.1997 - Current

Provided technical support for customers on site or remotely via phone or email.
Led the installation of new equipment, ensuring compliance with technical specifications and safety standards.
Managed emergency repairs on critical systems, minimizing downtime and production losses.
Kept records of parts and equipment used in projects to update inventory.
Collaborated with cross-functional teams to support facility upgrades and expansions.
Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Tested, debugged and repaired defective components or systems onsite or in-house.
Maintained, managed and updated databases frequently.
Contacted suppliers and equipment manufacturers to obtain specialized operational information.
Provided technical advice and support to management and other departments on maintenance-related matters.
Supervised junior maintenance staff, providing training and guidance on best practices and safety protocols.
Routinely inspected equipment for preventive and emergency maintenance needs.
Estimated cost of labor and materials for projects and communicated value to clients.
Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Coordinated with external vendors for the procurement of parts and services, ensuring cost-effective solutions.
Coordinated shutdowns and turnarounds for major maintenance activities, minimizing operational impact.
Filled out work orders, repair logs and maintenance plans to document work completed.
Tested and inspected machinery or equipment to diagnose machine malfunctions.
Installed new components or replaced defective parts to restore functionality.
Performed preventive maintenance of customer systems as per schedule.