John Sauceda

• Utilize analytical skills to identify potential risk when onboarding new to bank small business clients.
• Experienced with account opening as well as analyzing newly onboarded clients; build rapport via outreach with branches to ensure risk accuracy in a timely manner.
• Assist with program installs, initiating program set up & log ins for new hires. Leverages a growing number of internal contacts to complete various tasks.

• SME for various functions within team with a focus on guiding staff toward timely execution and resolutions.
• Created and maintained working relationships with various business partners and branches to assist clients and build rapport.
• Facilitated new hire setups with access requests, seating & program installation. Aided in quality control and monitoring in support of the business.

• Completed exceptions requests in support of branches for clients (i.e. stop payments, force pay/return).

• Identified and corrected differences with exceptions proofs & researched and cleared outstanding sub-ledger items.

• Performed end of day balancing to record overall daily accuracy by applying mathematical and analytical skills.