John Schmitz
BLOOMINGTON,MN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Terminal Operations Manager
Contract Air Inc / Leonards Express Inc
05.2012 - Current
- Overcame logistical challenges by developing contingency plans and adaptive strategies based on real-time data analysis.
- Championed process improvements that resulted in higher productivity levels without sacrificing safety or quality.
- Spearheaded initiatives to reduce environmental impact through waste reduction, energy efficiency, and emissions monitoring programs.
- Enhanced terminal efficiency by streamlining operations and implementing performance-driven processes.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Handled customer complaints and revised process to improve service, boosting customer service scores [Number]%.
Dispatch Manager
Trailwood Transportation And Warehousing
05.2006 - 05.2012
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Reported to management operational activities and maintained current records.
Driver - Dispatcher
Freeway Express Inc
01.1997 - 05.2006
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Education
High School Diploma -
John F Kennedy
Minneapolis, MN05.1989
Skills
- Shipping and receiving
- Warehouse Operations
- Operational Efficiency
- Supply Chain Coordination
- Transportation Planning
- Load Planning
- MS Office Suite
- Operations Management
- Dispatch
- Customer Service
Timeline
Terminal Operations Manager
Contract Air Inc / Leonards Express Inc
05.2012 - Current
Dispatch Manager
Trailwood Transportation And Warehousing
05.2006 - 05.2012
Driver - Dispatcher
Freeway Express Inc
01.1997 - 05.2006
High School Diploma -
John F Kennedy
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