John Scott
Alvin
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions at Ace Hardware, leveraging expertise in customer service and cash handling. Demonstrated ability in teamwork and collaboration, alongside proficiency in power tool operation and safety procedures. Achieved significant improvements in checkout efficiency and safety compliance, embodying a results-driven approach with a focus on continuous improvement.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service
Ace Hardware
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Fire Watch/Pipefitter Helper
Turner Industries
09.2023 - 06.2024
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Set sleeves or inserts to provide support for pipes.
- Collaborated with experienced pipefitters to learn advanced techniques and improve personal skills in the field.
Education
Associate of Applied Science - Instrumentation Technolgy
San Jacinto College District
Pasadena, TX05.2026
Skills
- Power Tool Operation
- Hand-tool proficiency
- Measurement accuracy
- Teamwork and Collaboration
- Customer Service
- Safety Procedures
Timeline
Fire Watch/Pipefitter Helper
Turner Industries
09.2023 - 06.2024
Cashier/Customer Service
Ace Hardware
08.2022 - 08.2023
Associate of Applied Science - Instrumentation Technolgy
San Jacinto College District