John Serrano

• Rate of pay per hour $42
• Led installation and maintenance of data center infrastructure ensuring optimal performance.
• Oversaw troubleshooting and repair of critical systems to minimize downtime.
• Mentored junior technicians, enhancing team skills and knowledge base.
• Managed multiple teams/ jobs to deliver and complete jobs on time.
• Implemented process improvements that streamlined operations and increased efficiency.
• Coordinated with cross-functional teams to ensure project alignment and execution.
• Planned, scheduled, and delegated daily work to team of employees.
• Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.

• Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.

• experience in pulling, dressing and terminating CAT6.

• experience including installation of conduit for 1 hour rated fire wall.

• I have pulled and installed single mode and multi mode fiber cables from multiple rooms and locations.

• I have experience in assembling cold and hot aisles containment.

• I have experience in installing fiber tray and fiber tray supports from mounted on direct cabinets to installing suspending trapeze from over head unistrut.

• I have ran full buildup of data cabinet install that includes structural supports below floor, mounting cabinets, installing fiber trays, pulling and dressing CAT6 from each cabinet to the main which includes termination.

• Fabricated steel frames, columns, beams and girders according to blueprints or instructions from supervisors.
• Performed mod assembly, erected and connected structural steel and leveled and torqued connections after steel placement.
• Utilized ladders or scaffolding platforms when working at heights above ground level.
• Provided guidance and training to apprentices on proper installation techniques for metal framing systems.
• Fitted insulation materials between the wall cavities and secured them with adhesive tape.
• Secured metal framing components with screws or rivets.
• Followed safety procedures while handling power tools such as drills, grinders.
• Built interior walls by connecting the metal studs together with self-tapping screws.
• Maintained a clean work area at all times by sweeping up any debris that may have accumulated during construction process.
• Lifted heavy objects such as steel beams and girders into position during installation process.
• Performed minor maintenance tasks such as lubricating tools or replacing worn parts when needed.
• Studied blueprints, drawings, and specifications to determine layout of work.
• Ensured adherence to building codes related to fire resistance ratings of structural elements.
• Operated a variety of machinery and tools safely and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.